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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:

1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (any duplicates are merged together)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

For official product and feature updates we recommend three things:

Stay tuned here: We update our work items monthly
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  1. Enable us to dial in an external team member or colleague on mobile

    Just like Skype for Business... we really want to switch away from Skype to Teams.

    1 vote
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  2. delete

    How do I delete call history and how do a get rid of the missed called warnings that won't seem to go away?

    1 vote
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  3. When someone dials an Emergency number notify an email or distribution list

    It would be a good idea to allow administrators to set who to notify when a user dials the emergency services, for example:
    on-premise security, an office manager, a reporting supervisor, workforce management (in-case they are cs agent, they could be removed from the calling queue) temporarily.

    Maybe email might be too slow, instead of or both.. an in-app alert/notification and mobile push notifications, that a specific individual dialed 911 whether they are on location or working remotely.

    1 vote
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  4. Call Hold Does Not Work

    Call Hold does not work...cannot resume to the original call....clicking Resume does not work. Please fix this also.

    1 vote
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  5. Phone usage needs A LOT of improvement.

    The phone part of Teams is absolutely terrible. Once you use the phone system to make multiple calls you will see. We used Skype For Business in our freight brokerage and it was good...not great, but good. Teams for use as a phone is flat out terrible in every way. Test it by making a lot of calls, putting calls on hold, calling contacts, redialing, etc etc....

    1 vote
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  6. Option to select/enable Teams app as iOS/Android dialer or default dialer

    It is very useful for direct route enabled account

    1 vote
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  7. Add more options for enabling video by default when calling in the iOS version of Teams

    *English follows Japanese

    ■Title(件名):
    iOS版の Microsoft Teams アプリでビデオ通話時に、既定でカメラがオンになる設定を増やしてほしい
    Add more options for enabling video by default when calling in the iOS version of Teams


    ■Description(内容):
    Android版の Microsoft Teams アプリでは、ビデオ通話発信時そのままビデオ通話を利用できるが、iOS版では、通話開始後にビデオアイコンをタップしないとビデオ通話ができない。iOSでもビデオ通話の既定値を、カメラが有効な状態でビデオ通話できるようにしてほしい。
    On the iOS version of Teams, you have to click the video icon after starting a call in order to have a video call, whereas under the Android version you can specify the call as a video call from the start. I would like to be able to set the camera to be on so all calls are video calls from the start in the iOS version.

    1 vote
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  8. Caller ID

    Could you please add the ability to mask my caller ID? Typically with established telecommunications you can *67 prior to calling a number which would mask your number.

    1 vote
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  9. Conference Window can be undocked all the time

    When you are in a call you see an integrated window in the upper left. In some occasions the window undocks itself and can be moved free across the screen. Why is that not possible all the time in every situation? A lot of customers asked me if this is possible.

    1 vote
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  10. Call Me when joining a meeting

    Need to be able to store phone numbers and be able to select the number you want called back on. At the present moment you have to enter the phone number every time you use this feature. Been having numerous users complaining about this. Need this added to Teams, it was there in SfBO.

    1 vote
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  11. 1 vote
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  12. Mute "Unknown Participant is now Joining" message

    When joining large meetings, the notice of "unknown participant is now joining" is very disruptive. Please allow an option for an organizer to either mute this notice or be alerted when an "unknown participant is now joining".

    1 vote
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  13. Vishing/Scam alert and reporting

    With Vishing/Scam calls on the rise, wouldn't it be wonderful if Teams would alert you when you get an external call from a number that is listed as a scam in a fraud database? Whether it's a visual warning in the Teams desktop client, Teams app or on a Teams compatible IP phone, it would make the world a safer place.
    Combine it with the ability to report a number when you received a Scam call, so Microsoft can alert other companies as soon as reports on a number start coming in. You could also have the option to automatically…

    1 vote
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  14. move caller screen order

    I'd like to drag and drop callers into a specific order and move the thumbnail of my camera around on the screen.

    1 vote
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  15. Automatic Call Participants Who Didn't Decline

    Teams-initiated automatic calling for meetings targeting all users that didn't decline

    1 vote
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  16. Exclude a person from call when initiating a meeting

    Some people are away (sick, holiday, etc), when making a teams call, it would be great to have a quick way to exclude them from the call. Perhaps the button for video calling has a drop down feature with Exclude and tick boxes next to names.

    1 vote
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  17. Contact List on the alls page needs more columns of information. Especially company name etc.

    Difficult to remember every contact at a given company especially the secondary or back up. The contact page requires more information to be of any use. Incredible waste of time to look in another tool to find the contact only to go back to this one to call

    1 vote
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  18. Audio

    The audio is too bad like hopeless case. Change back to Skype!

    1 vote
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  19. keep my all my contacts visible (regardless the organisation om logged in)

    Keep my all my contacts visible (regardless the organisation om logged in).

    I want to see who is online or not, regardless which Organisation i'm logged in to.

    1 vote
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  20. 1on1 call with setting the topic.

    It's hard to start a call without causing a stress to the other party if the topic is unknown.

    1 vote
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