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It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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How can we make Microsoft Teams better?

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  1. Support for multiple default local dial-in numbers for PSTN

    Currently it's only possible to have one default local number added to an MS Teams meeting invite.

    It would be helpful to be able to be able to include multiple default local calling numbers as meeting participants can often span multiple calling areas/cities. Otherwise, the additional number(s) must always be manually added.
    Otherwise, the additional numbers will need to be manually added by the PSG member with a meeting request update after the initial meeting request is sent out.

    33 votes
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      5 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
    • Persistent call controls on active calls

      In Teams Calls while on an active voice call, the call controls disappear from view. Can you add a Setting to make the call controls persistent for active calls?

      This is particularly a problem after opening the Dialer, which makes it so that when you hover over the teams window, the call controls do not re-appear. You must close the Dialer before you are able to successfully end a call.

      If you cannot add an option to make call controls persistent, can you add in the call controls to the Dialer area?

      27 votes
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        2 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
      • Receive inbound calls in Teams via Calling Plan

        Currently, it appears that Teams ignores PSTN calls except if outbound, sending calls directly to voicemail unless Skype is open. In order to migrate our organization to Teams, we need to have PSTN calling fully operational in Teams.

        27 votes
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          8 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow Breakout Sub Conferences in Teams Audio Conferencing

          Often both IT and the Business hold large audio conferences for crisis calls. It would be great if Microsoft Audio Conferencing could allow the audio conference host to create break outs within their main audio conference.

          West, Avaya, Cisco etc. have this capability and it prevents Microsoft Teams Audio Conferencing from growing in the enterprise.

          Example:
          1. 100 people are on an active audio conference.
          2. The meeting host says "Those who need to talk about specific issue ‘A’ please press #1 to be taken to a break out conference".
          3. Any audio conference participants in the main call who…

          27 votes
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            2 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
          • Join a video meeting without incoming video to save bandwidth

            When participating a meeting, I don't have an option to save bandwidth by shutting down incoming video. [You can close the outgoing video, though]. In situations like attending a meeting abroad through mobile data connection, the video consumes 100's of MB's for a 10-minute meeting. (compared to plain audio, which would be only probably approx 1MB/minute). Or in other cases where you want to save bandwidth and video doesn't come through with good quality (like when working over vpn with a big latency)

            Skype for Business had an option to join a meeting with audio only.

            27 votes
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              3 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
            • Global Win+F4 keybind for mute/unmute like Skype/Lync

              General (any window)
              Use the following keyboard shortcuts no matter which window has the focus.

              Press this key or
              keyboard shortcut: Windows logo key+F4
              To do this: Self-mute/unmute audio.

              https://support.office.com/en-us/article/Keyboard-shortcuts-for-Skype-for-Business-74eda765-5631-4fc1-8aad-cc870115347a

              27 votes
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                3 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
              • Meet now Video button

                In a Channel, when you click on the Meet Now video button and then click on "Meet Now", the camera is automatically turned on. Please set this to disable so the camera is not automatically turned on, people may not want to start a video call and may just want to do a Screen share.

                26 votes
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                  3 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                  we have this!  ·  Suphatra responded

                  When you click the “Meet Now” button in a channel, you can click the little “Off” or “On” that appears in the window next to the word “Video”, and this will either enable or disable video before the call starts.

                  Please note we currently allow screensharing only when the video is enabled. If you would like to be able to screenshare without a video, please vote here: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/16936774-enable-screen-sharing-without-video-call

                • Switch active call to Mobile phone

                  Our customer should have a function to switch an active call from the computer teams client to a mobile team client.

                  for example:
                  You answer a call at the PC/teamsclient and want to leave your desk and continue the call with your mobile phone/Teamsclient.

                  Normal call forwarding is not really useful in this case. It would be nice if there was something like a "Switch-Button".

                  24 votes
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                    0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                  • Should work with Bluetooth Headsets

                    Teams should work with wireless bluetooth headsets. Why work with a select few such as Plantronics or Jabra. I have a brand new Beats 3 and it is useless with this product. Supposedly it has the newest chip for connecting seamlessly with products.
                    Thanks,

                    24 votes
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                      0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                    • Teams on phone does not use Bluetooth or Android auto

                      To have teams intergrate into your car. It could be low level like just have Bluetooth audio calls over bt in car. Or go high level and intergrate it with Android Auto or Apple car play. Just like Google does with hangouts. As we try to business still while traveling in ours cars.

                      24 votes
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                        1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                      • Turn down volume for other apps when you get an incoming Teams call

                        I was listening to Spotify when I got a call on Teams. I had to manually turn down the volume on Spotify to be able to hear the Teams call. This happens automatically in Skype for Business.

                        24 votes
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                          1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                        • Video when minimized

                          If you minimize the client in a video conference, it would be great if it would bring up a small video window on top... similar to what Skype For Business when it is minimized and you are in a video call.

                          24 votes
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                            0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                          • Being able to focus and enlarge a camera/confrence room video stream

                            When there is a video stream from a camera it's shared with other non camera feeds (user avatars). I'm able to select a "Screen Share" stream and make it full screen; I wish I could do the same with a conference room feed / camera feed and not have the main camera feed cut off by other users' avatars without a camera.

                            This would also solve issues with the video feed being cut-off.

                            22 votes
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                              1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                            • Guest registration for live events

                              We have trouble introducing the live events feature if not every attendee is known. A solution would be, that additionally to the live event option "organization wide (registration required)" potential external viewer could register for the event, similar to the "Guest" registration for a team. So we can invite internal and external users and ensure that every viewer is known with name and email.

                              22 votes
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                                2 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow microphone gain to be set by user

                                During quiet times the app auto gains the call and this cannot be overridden. Under the old desktop Skype you could set the microphone gain to the desired level and turn off AGC. This option should be available

                                22 votes
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                                  2 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add the ability to easily make a existing scheduled meeting a Teams Video meeting (Skype meeting).

                                  I have lots of existing scheduled meetings. It would be nice to easily add a video option when needed to existing meetings. I shouldn't have to recreate the meeting

                                  22 votes
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                                    1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Call Queue Opt In/Out Based on Status

                                    If my calendar says I'm in a meeting, or if I'm away, etc, Teams changes my status accordingly. This should also change my call queue status.

                                    If my status is Busy, Away, DnD, I should be automatically taken out of any or all of the call queues I'm a part of.

                                    Ideally this should be a per-queue setup option. Along with giving call queue agents the ability to opt in/out, there should also be an option for status-based opt in/out.

                                    21 votes
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                                      0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Please add functionality to change size of windows in Teams meetings

                                      When we host video conference meetings with multiple participants the windows show very small. Please add functionality to let the user choose size of each window.

                                      21 votes
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                                        1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Call my phone

                                        Have the audio conferencing call my desk phone instead of having to call into a phone number and use a pin. Much better when not using a headset.

                                        21 votes
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                                          5 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Would like to have a Teams Soft Phone

                                          I hate Jabber as a chat agent, and the Skype underneath, already takes care of the screen sharing, and team collaboration via chat. However, it makes for a pretty good soft phone, but I would love it if Microsoft could partner with Cisco, or something be done to add a Soft Phone to the Teams ecosystem.

                                          21 votes
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                                            1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
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