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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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How can we make Microsoft Teams better?

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  1. Allow Breakout Sub Conferences in Teams Audio Conferencing

    Often both IT and the Business hold large audio conferences for crisis calls. It would be great if Microsoft Audio Conferencing could allow the audio conference host to create break outs within their main audio conference.

    West, Avaya, Cisco etc. have this capability and it prevents Microsoft Teams Audio Conferencing from growing in the enterprise.

    Example:
    1. 100 people are on an active audio conference.
    2. The meeting host says "Those who need to talk about specific issue ‘A’ please press #1 to be taken to a break out conference".
    3. Any audio conference participants in the main call who…

    36 votes
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    4 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  2. Show Number Normalization like in Skype for Business

    Presently there is no feedback to the user when using to Dial pad or /Call that the number is being normalized. Unlike in Skype 4 Business when you dial an extension number (and this gets normalized) there is no indication to the user that they are dialing a valid number before they press call

    In this example I'm using 4 digit extensions and I have a normalization rule to translate 5xxx to a full number. Pressing Call will normalize and call the number, but there is no preview of the number, No reverse contact lookup etc

    34 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  3. Being able to focus and enlarge a camera/confrence room video stream

    When there is a video stream from a camera it's shared with other non camera feeds (user avatars). I'm able to select a "Screen Share" stream and make it full screen; I wish I could do the same with a conference room feed / camera feed and not have the main camera feed cut off by other users' avatars without a camera.

    This would also solve issues with the video feed being cut-off.

    34 votes
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    2 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  4. Persistent call controls on active calls

    In Teams Calls while on an active voice call, the call controls disappear from view. Can you add a Setting to make the call controls persistent for active calls?

    This is particularly a problem after opening the Dialer, which makes it so that when you hover over the teams window, the call controls do not re-appear. You must close the Dialer before you are able to successfully end a call.

    If you cannot add an option to make call controls persistent, can you add in the call controls to the Dialer area?

    34 votes
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    2 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  5. Side by Side Video Chat window (for multi-party >2 video chat) Getting Cut Off

    We frequently have 3-way video meetings. All parties have widescreen video cameras (required to capture all staff members sitting at boardroom tables at each location) Teams places the 2 external location video streams side by side and subsequently cuts off half of each picture. There are no options to re-arrange the video pictures independently or to show, full screen, who is talking. Ideally, we'd like to be able to resize each of the party's windows how we see fit (including a option to move/resize/hide the window showing what our own camera sees, allow the active speaker's window to take top…

    34 votes
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    5 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  6. Receive inbound calls in Teams via Calling Plan

    Currently, it appears that Teams ignores PSTN calls except if outbound, sending calls directly to voicemail unless Skype is open. In order to migrate our organization to Teams, we need to have PSTN calling fully operational in Teams.

    34 votes
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    9 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  7. Teams on phone does not use Bluetooth or Android auto

    To have teams intergrate into your car. It could be low level like just have Bluetooth audio calls over bt in car. Or go high level and intergrate it with Android Auto or Apple car play. Just like Google does with hangouts. As we try to business still while traveling in ours cars.

    33 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  8. Global Win+F4 keybind for mute/unmute like Skype/Lync

    General (any window)
    Use the following keyboard shortcuts no matter which window has the focus.

    Press this key or
    keyboard shortcut: Windows logo key+F4
    To do this: Self-mute/unmute audio.

    https://support.office.com/en-us/article/Keyboard-shortcuts-for-Skype-for-Business-74eda765-5631-4fc1-8aad-cc870115347a

    32 votes
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    3 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  9. Turn down volume for other apps when you get an incoming Teams call

    I was listening to Spotify when I got a call on Teams. I had to manually turn down the volume on Spotify to be able to hear the Teams call. This happens automatically in Skype for Business.

    32 votes
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    2 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  10. Switch active call to Mobile phone

    Our customer should have a function to switch an active call from the computer teams client to a mobile team client.

    for example:
    You answer a call at the PC/teamsclient and want to leave your desk and continue the call with your mobile phone/Teamsclient.

    Normal call forwarding is not really useful in this case. It would be nice if there was something like a "Switch-Button".

    31 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  11. Join a video meeting without incoming video to save bandwidth

    When participating a meeting, I don't have an option to save bandwidth by shutting down incoming video. [You can close the outgoing video, though]. In situations like attending a meeting abroad through mobile data connection, the video consumes 100's of MB's for a 10-minute meeting. (compared to plain audio, which would be only probably approx 1MB/minute). Or in other cases where you want to save bandwidth and video doesn't come through with good quality (like when working over vpn with a big latency)

    Skype for Business had an option to join a meeting with audio only.

    29 votes
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    4 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  12. Call my phone

    Have the audio conferencing call my desk phone instead of having to call into a phone number and use a pin. Much better when not using a headset.

    28 votes
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    6 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  13. It would be good a way to pin a user as maximized on video call

    When in a conference call, currently is not possible to pin the video to be maximized allowing to focus just in one person.

    28 votes
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    6 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  14. Delete call history

    We should be able to delete call history to keep the UI clean and usable.

    27 votes
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    5 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  15. Meet now Video button

    In a Channel, when you click on the Meet Now video button and then click on "Meet Now", the camera is automatically turned on. Please set this to disable so the camera is not automatically turned on, people may not want to start a video call and may just want to do a Screen share.

    27 votes
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    3 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
    we have this!  ·  Suphatra responded

    When you click the “Meet Now” button in a channel, you can click the little “Off” or “On” that appears in the window next to the word “Video”, and this will either enable or disable video before the call starts.

    Please note we currently allow screensharing only when the video is enabled. If you would like to be able to screenshare without a video, please vote here: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/16936774-enable-screen-sharing-without-video-call

  16. Allow the use of existing USB handset like Polycom CX300

    Would love to be able use our existing investment in devices like the Polycom CX300 USB handset with Teams. I can understand why LPE devices won't be supported, but would like to see simple USB phones supported with the client.

    26 votes
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    5 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  17. Call Queue Opt In/Out Based on Status

    If my calendar says I'm in a meeting, or if I'm away, etc, Teams changes my status accordingly. This should also change my call queue status.

    If my status is Busy, Away, DnD, I should be automatically taken out of any or all of the call queues I'm a part of.

    Ideally this should be a per-queue setup option. Along with giving call queue agents the ability to opt in/out, there should also be an option for status-based opt in/out.

    26 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  18. Group Voicemail

    We have a number of teams that use a group phone number, and hence would like to have a group voicemail box so that anyone in the group can access the voicemail

    26 votes
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    3 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  19. Enable Recording of PSTN Calls

    This option should be built-in, yet I haven't seen it in SfB or Teams. In many states in the US, call recording requires single-party consent. In other words, (where I live) if I'm on a call and want to record the call for my own purposes, I am legally allowed to do so without notifying the other parties on the line.

    I would like to be able to do this and it would be extremely useful to have built-in, along with a checkbox to auto-record all calls. For my organization's purposes, it would allow us to review how calls team…

    26 votes
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    3 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow microphone gain to be set by user

    During quiet times the app auto gains the call and this cannot be overridden. Under the old desktop Skype you could set the microphone gain to the desired level and turn off AGC. This option should be available

    25 votes
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    2 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
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