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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:
1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (Please include only one suggestion per post. Duplicates are merged together.)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

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  1. Add Direct Routing related questions as own category

    Add "Direct Routing" as a category to the Uservoice Page
    The closest category is "Video and Phone Calling" and thats rather generic.

    9 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  2. Call pick up for other members of the team

    Allow other users in the team to pick up an incoming call on behalf of a busy user. Call Pickup feature on other systems often allow something like *31 ext to answer a call ringing on another device in the same office.

    9 votes
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  3. option to turn the background of video call white/black/blue in addition to blur

    option to turn the background of video call white/black/blue in addition to blur

    9 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  4. Not able to mute/unmute,increase/decrease volume using headset.It would be great if you have this feature same as like Skype.

    Not able to mute/unmute,increase/decrease volume using headset.It would be great if you have this feature same as like Skype.

    9 votes
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  5. Audio/Video calls not working between Team users

    When starting an audio or video call from the Desktop app to another Teams user (app-based as well), s/he does not get a notification of an incoming call. And viceversa: I don't get notified of incoming calls from another Teams user.

    9 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  6. 9 votes
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  7. Call controls need to remain visible when doing other Teams activities

    We use Teams with Microsoft phone system, aka cloud voice, and make and receive PSTN calls frequently from Teams.

    If you place an outbound call and then, during the call, navigate to a channel to open a document, Teams desktop will often hide the call controls. When this happens, the only way to see call controls seems to be to close the document - which, of course, defeats the purpose of viewing a document while also managing the active call.

    9 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  8. Access Away Greeting in Voicemail within Team Calling. There's no option to access voicemail functions within Teams.

    With Teams calling, there is no easy access to set up an Away Message for out of office times within Teams or to manage the Away message.

    9 votes
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  9. 9 votes
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  10. 9 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ability to have an on-going call session

    Within a team, it would be nice to have a separate voice channel that users could just hop into and out of. That way members can do impromptu meetings for whoever is available.

    9 votes
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    4 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  12. Scale heads uniformly in together mode

    The new "Together Mode" is a fun feature. One weird thing is that people's heads are all different sizes based on their camera feed. It would be great if there were some auto scaling to make this a little more uniform.

    8 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  13. The ability to preset call background (permanent setting)

    The ability to preset call background (permanent setting)

    8 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  14. Airpods and master volume

    I cannot control the master volume on my computer when I use airpods. When I decrease the computer volume to the lowest setting (even muted), the volume is still far too loud.

    8 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  15. Unify Chat, Calls and Meetings

    Unify a menu item for 'Communications' on left.
    Within that menu you can view contacts which apply to all communication types (messaging, calling, meetings) and assign contacts to groups that apply to all.
    You can seamlessly move from chat to call to meeting.
    You might start a discussion on chat, realise you need to talk and start a call from within the chat screen, then realise you would like an impromtu meeting by inviting others to the call and sharing a whiteboard and files.

    8 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  16. Automatically mute other apps when incoming call

    Experience no smooth transition between Teams and other apps running with sound.

    Skype automatically muted other apps (music/radio/sound) when incoming call. Is there similar settings for Microsoft Teams?

    8 votes
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  17. Call back feature or remind to call back

    Many times, we receive a call during meeting or cannot take a call at the time - do we have a call back function somewhere to remind us to call those people back in 15mins, 30mins or 1hr because if we dismiss the call, we are most likely to call them back.

    8 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  18. Background in Videocalls

    Hi there,

    I was just wondering if there is a way of keeping the background of videocalls in every session? I set up the background in one VC and when I have another one I have to set it up again. I have more than one videocall a day, sometimes one right after the other. It is a bit exhausting to be setting up the background everytime I start a VC.

    Cheers,
    Maricarmen

    8 votes
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  19. DND Feature when on call

    Can we show our statue as DND while we are on a call via TEAMS as we use to have in skype. What happens sometimes is the team will show red dot while one is on call and same when someone set their status as busy so its difficult to identify if someone is on call and they just start placing their calls. If we can add DND then it can be avoided

    8 votes
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  20. Video freeze feature

    How about a freeze option on the video conferencing, for momentary freezing of your video? Let's say I want to cough (!) in a board meeting. I don't like actually stopping the video as it's an obvious hiding of what you are doing, but a quick freeze pane might make it nearly invisible.

    8 votes
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