Public

Hi there, you’ve reached the user feedback site for Microsoft Teams. We have partnered with UserVoice, third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:

1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (any duplications are merged together)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

For official product and feature updates we recommend three things:

Stay tuned here: We updated our work items monthly
Follow us on Twitter: Official announcements come from our @MicrosoftTeams Twitter handle and often reference our blog at https://TeamsBlog
Review the Roadmap: Our upcoming features can be seen within the Microsoft 365 roadmap site at https://M365Roadmap

How can we make Microsoft Teams better?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 1 vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
    • A feature that exports call histories shown in the Call tab in Microsoft Teams

      I would like you to implement a feature that exports call histories shown in the Call tab into CSV files.

      1 vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
      • When on a call, sync with Skype For Business

        Currently, when a call is made in Teams, the status in S4B remains as 'Available'
        It'd be great if the status in S4B was updated to 'In a call'.
        Maybe it could be a selectable or default Setting.

        1 vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
        • An Option to use 2 Screens on a videocall

          When you have 2 Screens on a videocall, if you wanted to show a PPT on a screen and the video on the other this is not been able to do it...

          Most of cases, the video is being set for a little screen at the botton right, but we could move it out on another screen if it is available

          1 vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
          • Enable an option to adjust the size of the windows that are showing on a Videoconference call

            An option to Adjust the windows when a video conference is being performed.

            When you share a PPT, the Screen shows 85% the PPT and 15% the video of the one who is presenting, I would like to have the chance to adjust as screen as I need, maybe 40% Video and 60% PPT

            1 vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
            • Call Controls Within Teams

              Would like to be able to use my headset to operate the call controls within the meeting as Skype does. Mute, End Call, Make call, etc. all must be done within the Teams application.

              1 vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
              • Give us a media relay server

                I have hard to believe we are the only customer for Microsoft who have a closed corporate networks. And the only option to go out is proxy. Skype had an edge server which was able to behave a media server.

                If you could support a media relay server on the DMZ area for Teams. That would improve the call quality 10x better that what we are having today with Teams and proxy. That would be the way we could keep the media traffic on UDP instead of TCP.

                Teams PG, please help us and our users!

                1 vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                • Feature Request Allow supported phones (Polycom VVX etc) to pickup a call from a call queue.

                  I would like to be able to answer telephone calls coming from our main business number.

                  This would be an amazing feature.

                  Scenario
                  A call is routed through AA, Call Queue and rings a users phone (say a VVX 600 polycom supported phone). When picked up currently it goes dead and doesn't connect. It would be awesome if this made the connection and we can answer on this phone.

                  https://techcommunity.microsoft.com/t5/Microsoft-Teams/Polycom-vvx-500-unable-to-answer-call-queue-calls-in-Teams-only/td-p/220572

                  Another feature would be to have some kind of information fed back to users as to when features are going to be implemented regarding Phones within Teams. Lets call it…

                  1 vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                  • Support for voice route translation rules in Direct Routing

                    Direct Routing in Teams works almost exactly the same as in Skype for Business on-premises except there is no support for trunk translation rules. This means that if you have to do any manipulation of numbers before sending to the PSTN, you have to do it at the PSTN gateway level. This probably isn't possible if you are using a service provider for Direct Routing.

                    It would be useful to have this feature added (maybe to the CsOnlineVoiceRoute cmdlet ) to give more flexibility when communicating with third party PSTN providers.

                    1 vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                    • Teams Contact sync with Outlook

                      Please make the contacts that show up in the calling tab to be synced with a persons outlook or global address book of sorts. It's annoying having to manage so many different contact books

                      1 vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow calling plans in switzerland

                        There is no calling plan available in Switzerland. Please make it available for Switzerland

                        1 vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                        • Telephony in teams with CTI

                          Teams do not seem to release a CallerID.

                          However, this is absolutely necessary to identify the caller in the Teams client.

                          An appropriate adapter can then be programmed. Teams has to handle the CallerID in the same way as the Skype for Business Client does.

                          The development must offer a call event (API).

                          The Skype for Business is unfortunately not being developed further, so the telephony options should also be adopted by Teams.

                          Please work on it.

                          1 vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                          • Ability to Switch Shared Screen and Other Improvements

                            It would be nice if you could switch which monitor / application you are sharing without having to end the screen share and restart. It would also be nice to have the option to share your screen with your own camera showing you in a small window and better yet, make it so these options can be easily turned on / off and set by default (at individual or admin level).

                            In my opinion, Zoom gets this right - better than just about any other solution out there in terms of the customizations and features available.

                            Last request - the…

                            1 vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                            • adding call groups in teams admin console

                              when will we be able to create call groups from within the Teams admin console. adding staff members into a group and then being able to set up a dial plan within the admin console that routes calls to that group.

                              1 vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                              • IVR availibility Direct Routing

                                IVR's are a core part of clients requirements in terms of voice functionality... press 1 for admin.. press 2 for sales... What is MS doing with this for direct routing within teams?

                                1 vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                • Allow other Vendor to use you PSTN platform

                                  I have so many issues with vendor Phones in Skype for Buissines with your Bridge you provide for Teams Direct Routing. And the Alternative is very hard to use because is not filled with the experience of traditional phone vendors so I missed really much things. And I see also when I search PSTN on this Plattform that the community is here but only a few of them are in progress. Please when you open your platform to other, so they can bring there experience to us and you as least will check this with an certificate would be nice.…

                                  1 vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Public Channel for Broadcasting outside organization as livestream

                                    One should be able to schedule event and let outside world to watch the broadcast on browser. Just like Facebook live or broadcast to those RSVPed for the event.

                                    1 vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Respect system settings for audio in/out in video calls

                                      When system settings are set to f ex use a bluetooth headset or other device as audio in and out on my Mac, a new Teams video meeting will still be set to use the built-in mic/speaker per default, and a manual reset to the preferred device is required. This is totally unintuitive, and new video chats should respect system settings.
                                      Since I might be using different headsets/mics/whatever at different locations, remembering which devices I used previously does not fully remedy this problem (although it mitigates it).

                                      Basically I would like an option to set my audio preferences to system…

                                      1 vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                      • extension numbers

                                        I see nothing in the Road Map regarding the use or internal extension numbers to dial teams users within the same tennant. Is this something that is planned? Many clients have requested this functionality and have turned away from teams based on the lack of this feature. If i have a user in a different part of the building I cannot see the difficulty in configuring their presence in Teams to recognise if 500 is dialled that it goes to the particular user associated with that number in teams. This would then tie into auto attendants, when a customer calls…

                                        1 vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                        • call queue business hours

                                          Will there be the ability to set business hours for Call Queues, like you can for AAs and Sfb Server Response Groups?

                                          1 vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Feedback and Knowledge Base