When making a PSTN call from Teams for browser or teams for VDI, PSTN Ring back tone/Early Media is not played.
When making a PSTN call from Teams for browser or teams for VDI(Web RTC), PSTN Ring back tone/Early Media is not played.
User can hear the ring back tone of teams, but user cannot hear the PSTN Ring back tone or Early Media.
also as, user can hear PSTN Ring Back tone or Early Media when user use Teams for desktop client or Mobile Apps(iOS/Android).
It's very important.
Ma Zhenyu commented
It is very important for ones who desired the telephone function can be released with VDI in order to create a proper environment especially right now working at home.
It is necessary for us to live!
Masakazu Hokamura(外村 政和) commented
The number of VDI users is increasing in Japan, and the needs of corporate customers are increasing. Therefore, please make an immediate improvement.
Daisuke Iwai commented
If you use Teams as a substitute for a phone in a VDI environment in Japan, this specification will be a hindrance, so please improve it.
In Japan, it is important that the telephone function can be used with VDI in order to create an environment where people can work from home.
Nao Fukabori commented
In Japan, VDI is often adopted from viewpoint of security, and compatibility of voice communication is key to its utilization.
It is unthinkable that it cannot be used on WVD. In addition, considering that "Cloud PC" will be released later, this is something that should be improved as soon as possible.
We need this feature in the short time and expect early release.
Both Teams and WVD are attracting attention, and while there are many inquiries, there is a big risk that it will be a loss of opportunity even though it is originally possible to sell as a set.
In Japan, users strictly evaluate the operation of telephones.
Please improve to expand sales of UniTalk / Teams.
宮本 泰照 commented
RBT is very important feature.
We hope it will be released soon.
Voice call users in Japan judge that they are calling normally by hearing the ringback tone at the time of calling.
If the ringback tone does not sound at the calling and there is no sound as in this case, the caller may interrupt the call or misunderstand that the call is not executed normally and call it again.
Therefore, it is necessary to ring the ringback tone when calling it.
We need RBT feature if PSTN dial, without that we can't hear the voice. Please implement it.
鈴木 敬（法人プロダクト＆事業戦略本部）- Suzuki Takashi - commented
When you make a call, is the connection connected if the ringback tone does not play? I can't judge.