Better support for "subject-based" chat threads (replace more email communications)
One of the strong points of email is the easy, built-in filing of conversations under a "subject" thread. You can easily start a conversation on a subject, include whomever you like in the conversation, and even add new participants to the discussion at any time.
The upside of this subject-based communication is you can easily go back later on and review all discussion related to a particular subject. This "paper trail" is a crucial for many projects. The downside is... well... it's email. Slower communication, diverging reply chains, etc.
I would like to start having more conversations in Teams that I would normally have via email; however, neither Group Chat nor Teams Posts are a good replacement, because Group Chat isn't very friendly to the concept of subject-based threads, and Teams posts (which do allow specifying subject) are not flexible enough in terms of starting off with an arbitrary group of participants or adding new participants at any time.
Group Chat comes close; you can create a new Group Chat in Teams with a specific Name (subject) for the conversation. However, you can't start off a named chat with just a single other person, which happens frequently in email. Also, having a chat thread for every possible topic in every project you're a part of could get unwieldy.
I would like to see two main improvements made:
1. Allow creating a named chat with a single other participant.
2. Support better organization/archiving of chat threads... either folders, or tags, or projects... some way to keep things more organized than a huge long list of unrelated conversations.
I think making these two improvements would allow us to have many more of our communications via instant messaging rather than email, which would be a great step forward.
Stoyan Ivanov commented
Similar idea: Tabbed Conversations under the Main Conversations Tab of the Channel https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38404924--tabbed-conversations-under-the-main-conversation
Narayanamoorthy K commented
Yes. This is must feature in MS Teams. Appreciate MS teams can release this feature in MS TEAMS.