Regarding the User Experience on Teams
To the Microsoft Teams development team,
Thank you for taking the time to read through these suggestions, and I am glad to be able to post my thoughts here in order to help create a better user experience. As a student, my experience using Microsoft Teams (specifically for Mac) has been mostly good. The app is very stable, and it runs well without using too much power. The functionality of having multiple office apps built in, with smooth integration with my One Drive makes using a single app for all my tasks a breeze.
However, I do have a few small additions that I would like to see. I often would like to be able to have my meeting full screen, but I also want to be able to access Team chats, private messages, and files open through the Teams app as well. The only problem is that I can only have one instance of Teams open at a time, in a single window. A fix to this problem that I see is being able to have multiple tabs or windows open in Microsoft Teams, thus allowing me to quickly switch between these functions of the app without losing changes in one section and retaining my full-screen meeting.
Another potential update that could be helpful, specifically for the Mac app, is better integration with Teams notifications with the rest of my system notifications. I would prefer that my notifications show up and stay in Notification Center until I view them; correspondingly, when I turn on Do Not Disturb, I don’t want Teams notifications to pop up either. The way that notifications within the Teams app populate two tabs at once (for example, being in Activity and Assignments) can be frustrating. I would like them to only be shown in one place at once. Also, integration with Outlook that allows emails and messages on Outlook to show up in Teams could be handy.
Regarding Teams video calls, I have almost no complaints. The ability to individually select my audio in/out and video input sources is quite convenient. The only thing I would like to be able to do is lower the adjust on Teams specifically.
These few relatively small additions would overall make my user-experience in the app smoother and easier, as well as allowing me to do what I want with the program. Thank you for your time and consideration.
Daniel Gayoso commented
I whole-heartedly agree with the suggestion for improving notifications. Having a notification pop-up while in an entirely separate program or even while playing a game is annoyingly disruptive and frustrating. Also, along with having tabs in sort of a browser-like fashion on Teams, being able to separate these tabs into multiple windows and then recombine them into one window, like a normal web browser, would be a nice additional option for managing multiple tasks in Teams.
I agree that being able to have multiple tabs of teams open at once is necessary.