PSTN calls: Music on Hold when transferring (Music on Transfer)
So Music on hold works when you just click 'put on hold'
But why not when 'transferring' or 'consult than transfer'?
now users who are getting transferred hear just silence... and they hang up...
Christian Rommel commented
There is an Update from Microsoft in another User Voice:
We are two weeks out from go-live to MS Voice and just discovered this issue. Would love a solution or work-around.
John MacDonald commented
hi, any update on this please ?
sam rollinson commented
Please add MoH for Xfer and consult xfer!
Arthur B commented
Please add this feature!
Jonathan Angliss commented
What's odd is they say that MoH is only missing for "consult then transfer", but nothing about transfer. They should at least here ringing or MoH while the call transfer is being setup.