SMS capabilities in Microsoft 365 Business Voice
My M365 voice number should be able to send and receive SMS from the Teams platform.
Fletcher Gadsden commented
More and more this is becoming a necessary feature. If MS does not step up and provide this - or at least make it easier than the current processes, they will start to lose the ground that they have to other systems willing to do complete UC across all levels.
We need to send text messages to our customers. Similar to whatsapp for business but within our teams and microsoft ecosystem. thank you.