Teams Meeting Causes My New MacBook Pro to Overheat
Only when I use Teams Meeting (not Live Event), my Macbook Pro runs very hot and forces the internal fans to run at maximum. This happens whether I'm connected with 1 other person or many. The only way to fix this is to minimize the window and I get a thumbnail size image of just the active speaker. Then, the Macbook stays cools and the fans run minimally. This just started happening with the latest major update of Teams. I've tried uninstalling and reinstalling the app, but the problem persists. My Macbook is dual boot, so I'm able to check this inside of Windows 10 and there are no issues within that operating system. This is a problem with Teams Meeting operating inside of the Apple OS.
My Macbook Pro specs:
MacBook Pro (16-inch, 2019)
MacOS Catalina Ver. 10.15.6
2.4 GHz 8-Core Intel Core i9
64 GB 2667 MHz DDR4
AMD Radeon Pro 5500M 8 GB
Intel UHD Graphics 630 1536 MB
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9 comments
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M.
commented
Same here, but specially using Chrome instead of the full client. After several cashing clear sessions and then closing Chrome, fully shutting down and starting up again it is gone even in the client/app
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Anunay Gupta
commented
Me too, even with MBP 13 M1 2020. How to solve?
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Kelvin
commented
my MacBook pro worst, after 1 hr Team conference, screen blank off due to over heating,.
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Lourdes Reyes
commented
this is also happening to my brand new MacBook air I have 1 week and a half of using it and today I started noticing how it's overheating when I'm on Teams and it's a big problem cause I have this computer for my classes and when its overheating I have to change to my iPad and so on
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[Deleted User]
commented
I have the same issue. Have any of you managed to find a way to resolve this?
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Amanda
commented
I have the same issue and it's so frustrating. I've taken it to Apple multiple times to confirm it's nothing with my hardware, I did a full system reset and slowly added back every application. Teams was the last I loaded and the problem started immediately thereafter. Today I had a 1 hr video call, and my fully charged (new MacBook) drained to 9% by the end. It's totally unacceptable.
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John
commented
I also have the same problem. I’m using a 2017 MacBook Pro 13 base model.
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Nadia
commented
I'm noticing this too it's only on teams, zoom doesn't have this problem.
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Anonymous
commented
I'm also seeing this with a brand new macbook pro.
Model Name: MacBook Pro
Model Identifier: MacBookPro16,1
Processor Name: 8-Core Intel Core i9
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 8
L2 Cache (per Core): 256 KB
L3 Cache: 16 MB
Hyper-Threading Technology: Enabled
Memory: 32 GB
Boot ROM Version: 1037.147.1.0.0 (iBridge: 17.16.16065.0.0,0)