include email posts into channels of teams in the analytics
None of the analytics reporting on "posts" in teams channels is including emails sent into a team which create a "post" each time. We have a lot of alerts and voicemails which populate various channels and create a "post" via email rules that forward those into the teams channels. Why isn't analytics showing them? We need to see the amount of real posts populating a channel vs. the amount of replies. The replies seem to be working fine to those posts created by the inbound email to the channel. Analytics shows each time a user replies to that post as "done" or add's comments. Can this issue be fixed so that the inbound emails are included in the "posts" of the analytics or an additional field be added to analytics which shows those inbound emails into a channel that create a post each time?
Rick
shared this idea
1 comment
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Mikko N.
commented
Not to be able to see analytics about posts seems indeed weird oversight. Hopefully this gets implemented at some point.