There should be more status options similar to other programs.
- Status change timeframe - (available to away after 10min,15min,30min,1hr)
- Allow no change in status from computer activity/inactivity
- Hide status aside from available or offline or away
Feel free to add more.
Please allow "away status" time frame to be set by user rather than automatically set by Teams app. Its absurd when I'm on a conference call using another app, and teams sets my status to "away" because I've been talking for more than the allotted time for Teams status threshold, even though I'm still available. Teams status settings needs to allow for override of the default "away" time limit.
Should also provide status indicators to Microsoft Outlook when drafting or reading emails. This was a function that Jabber provided but Microsoft Teams does not. Teams does sync up with our Outlook calendars appropriately, so we are able to see colleagues' status in Teams, but not the other way around.
I completely agree with everyone else. It is essential that users are able to control when the status setting times out and switches the status automatically.
Tyler Franke commented
This is a bug that desperately needs fixed.
Add my voice to the many you're hearing here. Allow me to set the time interval before my status changes to "Away".
Provide some default choices in the pick list, like 10min, 15min, 30min, etc., but also allow me to enter my own custom time period.
Finally, give the ability to permanently "pin" any particular status to my profile (such as always reading as available, even if there's been no activity on my computer for an hour)
Cynthia Morales commented
Please add Lunch/breaks, meetings
Please add that this should sync more strongly with outlook so that it displays when someone is next available similar to features found in Skype.
Definitely agree that user should be able to control status. When I am at my desk and on the phone, status can change to Away. Doesn't accurately reflect my status. I should be able to control that.
Judy Woller commented
Add status for lunch/break or customize ability
We need to be able to change the inactivity time on Teams. Its available on Skype, so why not on Teams. Previously when I changed my inactive time on Skype, the same was showing on Teams but in the past few months, its changed. It looks like my Skype settings doesn't even matter anymore because everything is synced to the Teams settings which literally shows I'm away only after a few minutes (which is sometimes just me thinking, and not touching the keyboard or mouse)
S. Castro commented
I'm amazed this doesn't have more votes because it's been a constant headache for me and my entire team. I feel like I can't get up for 60 seconds to refresh my coffee without my status setting itself to "Away." Believe it or not, I don't only work on my computer. I often physically assemble mail merges while I'm right next to my computer. My superiors will think I'm "Away" when I'm actually working very hard, just not on my computer. It will also set me to "Away" if I'm working in other applications. I don't do any actual work in Teams, except to chat with coworkers as we're all working remotely. It is absurd that I can't adjust the timer and that Teams can't recognize my activity unless it's physically in Teams. Even if I set my own status to "Busy" it will revert back to "Away" about a minute later. This is very frustrating and makes me wish our company hadn't switched away from Skype.
Please allow the user to set when their away status should automatically turn on. Given the current climate of parents working from home it is easy to step away from you desk quickly and not necessarily be away. 9-10 mins is too short of a time for the away status to automatically turn on. It is also extremely annoying when you are at your desk reading procedures (working) or just not using the teams app at that moment and your away message turns on as if you are not there. There have been times that I've clicked my mouse to turn the status back green but it would not turn unless I put teams in the foreground again. Teams is a very useful tool but these minor issues are causing unneeded headaches.
Yes! Agreed - it is very frustrating that Teams keeps switching to Away very quickly. I cannot tell if a coworker is really AWAY or simply idle and Teams lists the person as AWAY. I use multiple computers and devices and when I'm AVAILABLE, I want it to stay that way, and if I'm BUSY working on a project, I want the ability to keep my status marked BUSY. Skype for Business had these options which was great - I get complaints about this all the time from customers (we are a CSP provider).
[Deleted User] commented
Ability to set timeframe before it shows inactive or away. (I am sitting at my computer reviewing other information in paper format, but available and it shows I'm away). This should be similar to Skype. Teams is good, but has lost some of the features of Skype for Business that were effective and needed. .
Should not show away because you are not in Microsoft.
These create issues because it appears I am away when someone needs to get in touch with me.
No option to delete conversations which are no longer applicable and wastes space.
Teams needs to provide more flexibility for the user to decide when to change status. Teams must not change the status automatically to "AWAY". User needs to do it manually.
Danielle W commented
Please provide ability to set personal timeframe.
Tiffany S. commented
This is incredibly frustrating. My team is hesitant to use the app as directed because it appears as if they are away - even when working because Microsoft decides you are "away" while in another application on the computer. Every other app has the option to override. This is not user friendly at all. Come on Microsoft, DO BETTER!!
Lise Sylvestre commented
Unbelievable that this issue is still not resolved. This would make the tool much more efficient and attractive to more users. Our organisation is trying to enforce the use of Teams but we have to use other applications in order to monitor the status. Come on, simply fix it, especially now that you have all those new users since the pandemic.
This must be addressed and fixed as it is a highly negative "feature" and a poor user experience. Microsoft should not decide when a user is in a particular status as many people are not constantly clicking mice buttons but could be reading documents or other types of activity. Status should allow a manual override option, determined time frames as well as working across devices. I am logged in on a PC, laptop and my mobile and even if I am on mobile answering emails, because I am away from the PC, then this sets to "away". If I use the browser version, this sets to "away" even if I am busy working on other tabs. Poor design, Microsoft!