Call Forward doesn't retain the original caller ID
When calls are forwarded to another external extension (i.e. mobile) the number that came up on the mobile is the user phone number and not the original number of the person calling who has been forwarded to the mobile. It would be great to retain the original caller so user knows who is calling.
61
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Anonymous
shared this idea
2 comments
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N.kobayashi
commented
外線からかかってきた電話を転送したときにも外線の番号が通知されるように改善希望します。
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Jay Antoney
commented
** EVERYONE ** - This is a limitation of the call provider you use and how they are setup. Not Teams.
I run a Direct Routing environment in Australia and we have the original caller ID displayed when calling no problem. Contact you're provider