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Integrate Microsoft Teams VoIP with Zoho CRM PhoneBridge

We are using Zoho CRM and Zoho have require developpers of VoIP providers to fill in a form in order to come in contact with them so they can integrate directly in the CRM via PhoneBridge.

Here is the link to fill in the form:
https://www.zoho.com/phonebridge/

Can someone in Microsoft Teams VoIP team please contact Zoho in order to make the connection for this integration to work.

I would love to be able to initiate a call directly from our CRM with Teams and that a pop up window opens when I receive a call from a customer.

Thank you for considering,

Here is the thread in Zoho Community:
https://help.zoho.com/portal/en/community/topic/dialing-microsoft-teams-phone-service-via-zoho-crm

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Marc-Alexandre Barbe shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Craig commented  ·   ·  Flag as inappropriate

    This would help me get our team off RingCentral and Google Voice.

  • Alex commented  ·   ·  Flag as inappropriate

    Yeah I would love that too, we use Zoho CRM for lots of SMEs and we love Teams.

    We would love to get our calls initiated in Zoho CRM and other Zoho tools, coming out through Teams. That would be a perfect match!

    Please consider the development

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