Route chat banner notification to pop-out chat window
When a user clicks on the chat banner notification, the chat automatically opens in the main Teams app - even if the user already has that chat open as a pop-out. This is disruptive to work that may be actively ongoing in Teams and defeats the purpose of having a pop-out chat window. When a pop-out chat is open and the user clicks a chat banner notification occurs related to that chat, the user should be routed to the pop-out window, NOT the main Teams app
I would really like to see this too. It would be a game changer. Right now I am feeling demotivated every time I have to message someone, I have to leave from what I am working on in channels folder etc. to find someone in chat to ask a few seconds question.
Furthermore, if the user hasn't popped out the chat yet, give them the option to pop it out from the banner.
Jillian Shell commented
THIS. 100%. And agree with @Natalie Garman here, this seems like a no-brainer and should have been rolled out with the rest of the pop-out features. I like getting the banner notification at the bottom right but I feel like I cannot click on it ever because it will take me to an entirely different window when I needed to stay where I was. :( Very frustrating! It should look just like the popout symbol on the regular chats but included on the banner as an option.
Natalie Garman commented
Honestly, I think this option should have been included with the prototype pop-out chat... Each person should be given the chance to pop that notification out into its own window or whether to open in teams.... a pop button which only shows up when you hover over it - like inside the Teams chat window, would be perfect!
Tim Goalen commented
In order to prevent disruption to what i am working on, this is essential. I would propose that it just needs the pop out chat icon next to the X for close!
is there any admin/content owner in this user voice forum who manages duplicate entries and merges them, please?
The "welcome message" in this forum states "Duplicates are merged together" - but I don't have the impression this is the case, at least not for this user requirement...
This feature would have more votes if everybody was routed to 1 central entry....
thanks much for consolidating!
Peter S-G commented
MS please write some lines of code, to identfiy if there is a chat window open and direct the Link than to this Window, also in the activity area if there is a notification.
MS, please fix this...
I was just looking for some way to get this fixed. Seems like they still need to work on this.
pierre quentin commented
Yes, yes and yes. This is definitely disruptive.
Lynn Kinsman commented
I am so glad to see this has so many votes! This is the one thing I want more than anything. I love the new pop-out feature of meetings or chats, but since the banner doesn't route me there, it is really disruptive.
Daniel Di Giandomenico commented
I am surprised pop-out chats were released without this behavior. Super disruptive to workflow. Looking forward to seeing an update for this.
Mark Kaplan commented
This needs to be done for toast and banner notifications. I see a lot of duplicate ideas that could be consolidated.
I would *love* pop-out chat if this worked properly and if the pop-out window flashed when someone responded. You know, like pretty much every IM app ever?
Joakim Andersson commented
And it should also be possible to open a pop out chat from the banner