Allow ordering of agents for serial routed call queue via Office365 group
Allow ordering of agents in serial call queue when the call queue is sent to an O365 group or distribution list. The current setup the only way to order agents is to add them individually rather than via a group or distlist.
4
votes
Brian Wortman
shared this idea
1 comment
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Anonymous
commented
This seems like it should exist, but it does not yet.