Call Queues Self Administration
Today call queues can only be administrated by teams administrators. (Typically IT administrators who create and maintain all call queues)
It would be great to give the call queues owners (business personal) a possibility to maintain their call queues/auto attendant by them self. Obviously they should only be able to edit their own call queues and not those of others.
Any plans to implement this feature? Are there 3rd party products available for this purpose?
Luware Advanced Routing
completely agree on this one. We have many departments and they all wish to control their Auto Attendants and Call Queues but have to come to us in IT to do. Just a waste of ITs time.