Enable Archiving and eDiscovery Search of Private Channels
Working for a finanical instituation, we are required to archive and have the ability to search all communication channels via eDiscovery. We see the benefits with the introduction of private channels, however we are unable to use them as we can't search chats and instant messaging within private channels.
We have seen Microsoft documentation where we can search private channels if the entire organization is put on 'Legal Hold' however this is not something our Legal and Compliance teams are comfortable with.
Captain Awesome commented
Please provide us with this functionality
I was looking forward to using Teams but was very disappointed when we started using it because half of our communications are forced into chats which lack the channel functionality. Please enable archiving and eDiscovery search in private channels so we don't need to move to yet another communication tool.
Please provide us with this functionality. Also please work on the performance when working with documents in MS teams
I think it would be very useful. Currently, various ad-hoc groups exchange a lot of valuable information in Chat sessions, because we don't necessarily have an appropriate channel for that particular group (members across various teams - but for a relatively short-term need, like a PBR, etc). Also - sometimes I'll get very useful info from a single person in a Teams Chat session. The beauty of MS Teams was supposed to be that we didn't always have to extract that info and save it elsewhere (like we must do in Skype). Well - I have lost info several teams already in Teams when the time limit is hit for a chat session, and it also seems to drop info that is less than a month old. And it doesn't warn you - you just try to find it one day and realize it's gone. So I think private channels with ability to save (and maybe retrieve) info for a much longer period of time would be very beneficial. Thanks!