communication credits for csp
ADD Communication credits to MS Business Voice users under CSP - documentation notes but CSP clients aren't able to set up Communication Credits without an E5 subscription - clients need this access ASAP especially in current environment …
- Toll-free dialing and the International Calling Plan are available at additional cost using Communications Credits. To learn more, see toll-free dialing and international calling rates.
Blaine Tillander commented
Rob Husted's comment is dead on. Clients expect the CSP platform to allow them to consolidate their Microsoft billings in one place. This forces a separate CC transaction and related management, negating that portion of the CSP relationship value. If you want to grow voice adoption, you either need to eliminate the Communications Credits function in the current form, or allow it to be billed via CSP in a similar manner to how Azure usage is managed.
Rob Husted commented
At a minimum we need to be able to add communication credits to a tenant that is properly licensed via CSP. Today we have to have our customers add 1 seat of E5 on a credit card to light up Communication Credits so they can purchase them. Even better would be to allow CSP partners to sell them to consolidate invoicing.