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Private Channel folder name is duplicated when synced in File Explorer

Currently if I have a team called IT Admin, create a private channel called Test and sync it then in File Explorer on Windows it displays as IT Admin - Test - Test which is redundant and draws complaints from users. It should be displayed as IT Admin - Test, or IT - Test - Files would be workable. There is currently no way to edit the default folder location or name.

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Jesse C shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • WernerA65 commented  ·   ·  Flag as inappropriate

    We need no more then one row, representing each Team when synchronised to Windows Explorer, also when private channels are used. That makes it more 'logical' for the customer.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Microsoft please fix this!! It is ridiculously confusing and cumbersome to have channel name appended so that there is a duplication in the file path as mentioned here.

  • Michael Delpach commented  ·   ·  Flag as inappropriate

    This is happening because Microsoft creates a new SharePoint site with the channel name appended, and then also creates a sub-folder inside Shared Documents folder with the same channel name. Why??

    For example, say the original Teams site is called Construction and we create a private channel called Commercial. The new SharePoint site would be called: Construction - Commercial. It will then go ahead and create a Commercial inside Shared Documents.

    Now if we go to Files section which points to Commercial folder (not Shared Documents??) open in SharePoint and sync, we would get the following folder synced:
    Construction - Commercial - Commercial.

    It’s unbelievable. I’m sorry.

    Please don’t create another sub-folder with the private channel name. Creating another SharePoint site is fine with appending private channel. Agree that, just link Files tab to Shared Documents.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I'm surprised more people haven't picked up on this. I have synced all my major Teams channels as using file explorer to save/ move/ copy files etc is so much easier than having to save everything in one place and manually upload to Teams. My organisation has a long name (63 characters as I have just discovered spaces apparently are 3 characters) so that + adding a private folder, I'm already at over 150 characters before I'm in the folder file structure that is useful to me. The number of times I get error messages from Excel because the file path is too long is just ridiculous. You can still access the file from Teams, but you can't then use any of the functionality via file explorer or even Outlook (e.g. to be able to upload the file to an email). Drives me bonkers and there doesn't appear to be any way of changing this. Would very much appreciate both removing the private channel duplicating of the file name + an increase in filepath characters.

  • Sagar A commented  ·   ·  Flag as inappropriate

    We use a separate folder to for each months files. The old folders appear synced even if I deselect them in Onedrive sync options. The names get very difficult to manage and I have a dozen folders appearing separately when there super folders are synced separately.

  • Matt commented  ·   ·  Flag as inappropriate

    Not just confusing, it also causes problems when the channel name is long(ish) as some applications (Excel) complain about the filename being too long to open

  • Cristian commented  ·   ·  Flag as inappropriate

    Totally agree on that. This is just a confusing thing. It is not just right for people to accept such a confusing thing just because MS Teams is designed like this. It could be designed differently, clearer.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Please resolve this issue. It makes syncing of private channels confusing for users.

  • Anonymous commented  ·   ·  Flag as inappropriate

    same issue -- drives me nuts as well as everyone on our team. Even though it may be "by design", it seems like a UI "fail".

  • Anthony Yates commented  ·   ·  Flag as inappropriate

    Yes this needs to be sorted. In general the whole naming of sync folders could be better. Like being able to rename them or choose what name them at point of setting up the sync.
    Even better would be to just to see the private channel folder below the main parent team folder which is already sync'd instead of creating a separate sync'd folder.

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