Expand Close Captioning
Offer close captioning on regular, one on one calls, not just through group meetings
Thank you for your feedback! As announced at Ignite, we are making enhancements to Teams Calling by bringing some of the popular features in Meetings to 1:1 calls, including Live Captions. We will has an update as soon as one is available.
Mick Byrne commented
Hi Alex - do you now have a timeline or a date of implementation for this? Really need close captions for 1-1 calls
Can you please expedite?
Looking for an update on this critical accessibility issue for closed captioning in individual audio calls. When will this issue be implemented and available?
Hi Alex, could you please provide an update on this enhancement? We have staff members who are Deaf or with hearing loss who are requesting this feature. It is also useful for people working from home in constrained or noisy environments. Thank you.
Mick Byrne commented
Brilliant this will be so helpful for myself as a hard of hearing user. I love teams but to take a call I have to set up a meeting to avail of Close captions and explain this to all callers. Please implement this as soon as you can thank you 🙏
Stephanie Mosley commented
We have quite a few people who have a hearing impairment and for him to use the closed captioning options, he has to set up a meeting, just to have a basic call. That is inconvenient. if you can open captioning to be available to all audio communication through TEAMS that would be most helpful! Thank you!
You could try using the Meet now option rather than calling someone direct as an interim solution until this (extremely useful) feature is enabled in regular calls
Kailey Firmin commented
I am Profoundly Deaf and teams calls become inaccessible even with my streaming equipment! The CC function in meetings make up enough of the puzzle for me to be able to be involved in the discussions.
As a trainee Engineer I need to understand as much as is humanly possible, CC will make a huge difference to me and I am certain many others!
Michael Clement commented
I am hearing impaired and have been impressed so far with the quality of transcriptions.
Have tested the caption feature in a meeting, would like to have that option in one-on-one calls as well.