Add paging feature to the Teams client independent of the phone
Add a feature to enable paging/intercom within the Teams client. and Teams native phones that would allow a user to receive a broadcast announcement. Currently using S4B and the paging feature is in the phone. None of the Teams native phones have this feature nor does the client offer it.
Scott Johnson commented
we could really use this in Manufacturing environments
Chris Johnston commented
This would be very useful for our school system, and is limiting us from deploying Teams handsets.
Michael Hamilton commented
This is a major feature gap because the optimal user experience for Teams users is to have a Teams phone, but critical legacy PBX features are still needed in certain vertical markets or adoption will continue to be stunted on the voice side. Please produce asap ideally using multicast paging, with ability to group phones and exclude soft clients.
A way to page would be great. This is the only barrier preventing us from converting totally to Teams calling at this point. We are very close but the our main office building necessitates the use of overhead paging for emergencies. Currently I'm investigating 3rd party integrations with our current paging system.
For Teams, I would think that something like having a user record a message and then simultaneously blasting it out to a designated Group of callers would be an efficient way to accomplish this.
Andrew Mitchell commented
Agree this is needed and it's going to be a barrier to our adoption of Teams Phone System. Our client services staff use PABX paging daily, and it's needed for emergency announcements as well.
We're not planning on including many handsets in our deployment so we'd need the paging system to announce on any devices based on internal IP ranges.
Mel Askins commented
I just started using Teams Calling. So far I really like it. However, in our situation, having a shop, we simply have to have a paging system before we could totally migrate from our PBX.
Josh Thacker commented
There are some devices out there that can do this:
Hope this helps.
Martin Schiff commented
To replace PBX, Teams should have the native ability to include certain stations as "speakers" for paging. 20 year old PBX systems have that capability.
NTR - aka Tech Support commented
Really need this feature so that it can truly replace our local PBX. It would be best if it could be activated on a per DEVICE basis within each account. For example, the paging would only apply to the IP desktop phones of specific users (but would not apply to their other devices like tablets or mobile phones).