Set voicemail greetings on Teams Groups. You can transfer to a Group voicemail from the AA, but cannot change the greeting.
You can transfer to a Group voicemail from the AA, but cannot change the greeting that the caller hears.
We would like the users of a shared email box to be able to change the customized voicemail greeting as needed by themselves without having Teams Admin access.
Jomelle Caburian commented
We have departments that use Teams shared voicemail, but have their custom greetings changed every week or in some cases every day. This creates a fair bit of extra work for Teams admins.
The ability for team owners/members to do this from the Teams interface would be useful.
Not being able to provide a custom greeting for specific team mailboxes creates some real challenges for our teams.
Please implement this feature as it is something that is heavily utilized by our organization.
Rob Coker commented
The function for a custom greeting (both text to speech or upload sound file) for a teams group mailbox is very much required. It is very common business need to apply a custom greeting to a common voicemail box.
This seems like a very obvious feature to implement. There is far too much robot voice within the Teams Auto Attendant that can't be edited.
I am very confused as to how we can change an automatic greeting on auto attendant, but not the Teams Groups. Please develop this.
Ben Keith commented
This is something that would really make the system so much nicer. We have these nice voice overs / greetings - then this jarring Voice to Text audio.
Brandon Bowers commented
Agreed. Don’t understand how this isn’t already part of system. Core feature.
This would be nice. Our "mail line" voicemail forwards to an Office 365 group voicemail afterhours and if nobody can answer the phone. It would be nice to create a custom greeting here.
As the OP said, you can customize the greeting on the auto-attendant and then forward to the voicemail, but the greeting on the voicemail is still there.