Set voicemail greetings on Teams Groups. You can transfer to a Group voicemail from the AA, but cannot change the greeting.
You can transfer to a Group voicemail from the AA, but cannot change the greeting that the caller hears.
Tim Braun
shared this idea
6 comments
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Rob Coker
commented
The function for a custom greeting (both text to speech or upload sound file) for a teams group mailbox is very much required. It is very common business need to apply a custom greeting to a common voicemail box.
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Anonymous
commented
This seems like a very obvious feature to implement. There is far too much robot voice within the Teams Auto Attendant that can't be edited.
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MTI
commented
I am very confused as to how we can change an automatic greeting on auto attendant, but not the Teams Groups. Please develop this.
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Ben Keith
commented
This is something that would really make the system so much nicer. We have these nice voice overs / greetings - then this jarring Voice to Text audio.
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Brandon Bowers
commented
Agreed. Don’t understand how this isn’t already part of system. Core feature.
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Dustin
commented
This would be nice. Our "mail line" voicemail forwards to an Office 365 group voicemail afterhours and if nobody can answer the phone. It would be nice to create a custom greeting here.
As the OP said, you can customize the greeting on the auto-attendant and then forward to the voicemail, but the greeting on the voicemail is still there.