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Automatically block incoming calls when you are already in a call or meeting

Please create a setting a user has the ability to change that automatically blocks incoming calls or allows the user to even forward all calls to someone else when already in a call/meeting if applicable. It is very distracting to have my phone ringing while I'm in a call.

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Michelle shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Brett Walters commented  ·   ·  Flag as inappropriate

    Agree with so many other comments - why would this *not* be default behavior? Or at the very least a simple option to enable/disable.

  • Aaron commented  ·   ·  Flag as inappropriate

    We recently switched from Skype FB to Teams and I cannot stand these calls interrupting my meetings or other calls if I forget to set do not disturb. Microsoft please fix this ASAP. I cannot believe this is not standard. Skype handled this well. I'm appalled that this seems like a basic feature that you would put in and people have been asking for this for years. Busy on busy is a joke for a business and is basic home phone stuff. Please allow users to send calls straight to voicemail when busy.

  • Anonymous commented  ·   ·  Flag as inappropriate

    How is this not the standard? If I'm in a meeting I do not expect, nor want to take any calls.

  • James Smith commented  ·   ·  Flag as inappropriate

    If you are already in a meeting calls should good to VM. Also the call should not ring on other devices running MS Teams (Cell Phone, Desktop).

  • Linda commented  ·   ·  Flag as inappropriate

    Please block incoming calls when already busy on a call or in a meeting and allow system voice to say 'user is currently busy on a call/meeting please try again later' or allow for more than one voice message to be recorded so that Teams users can allocate different voice message like when busy on a call or busy in a meeting or will not be availaibe for 5 days etc. because it is disturbing to receive calls whilst I am busy in a business meeting. Please make this available for all OS and Mobile OS. Thank you.

  • Anonymous commented  ·   ·  Flag as inappropriate

    It is very annoying if you held a presentation and the incoming call dirctly disturb the meeting and concentration is gone.
    Please insert a function asap to avoid the interuption during meeting or call!!!

  • Fred commented  ·   ·  Flag as inappropriate

    Interesting, bc this is active at my job. It goes directly to end the call when calling someone else already on a call. It doesn't even forward to VM. It just ends the call and says the person isn't available. It's as if Teams is totally closed. At least on a mobile phone, when the phone is off, it forwards you to VM. Not that way here. I found this thread as I was searching for an option to "forward to VM when on a call" "switch".

  • Markus Hanisch commented  ·   ·  Flag as inappropriate

    FYI:
    The "Busy on Busy" was already released:
    https://microsoftteams.uservoice.com/forums/555103-public/suggestions/36213310-busy-options-busy-on-busy-or-voicemail-on-busy
    The "Voicemail on Busy" option is under review:
    https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38335699-voicemail-on-busy

    Comparable settings have been available for Skype for Business already, see PowerShell documentation:
    https://docs.microsoft.com/sv-se/powershell/module/skype/set-csbusyoptions?view=skype-ps#examples

  • Russell Logan commented  ·   ·  Flag as inappropriate

    Why bother even leaving a comment they don't even respond back how unprofessional good luck to them in the future I'll see a downfall

  • Anonymous commented  ·   ·  Flag as inappropriate

    MS please update this, when in a call ==> then I don't want that I am redirected to the new call.

    And when popup then I can't send direct message that Iám busy

  • Anonymous commented  ·   ·  Flag as inappropriate

    When you are in a call and get a second call on the phone, they should automatically get a signal that I'm in another call. When will this be fixed?

  • [Deleted User] commented  ·   ·  Flag as inappropriate

    Very distracting having a call come through my headset whilst already on the phone and I have to keep ending it to be able to hear the customer I'm already on the phone to.

    Need to be able to stop calls from appearing on my screen whilst I'm already on the phone.

  • Anonymous commented  ·   ·  Flag as inappropriate

    When this functionnality will be available ?
    I think most of the regular users are interested in.
    This is really annoying

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