status goes away when teams is minimised
Teams status changes to yellow (busy) when Teams is not the active window.
For example, if I'm in a web browser, the teams app changes status to Yellow (busy).
Anonymous
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25 comments
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Anonymous
commented
Mine also switches to 'away' when minimised, even though I have 'Open application in background' enabled. Any other solutions?
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Anonymous
commented
It changes to "offline" sometimes too... Very annoying...
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Amy Taylor
commented
Idle status change happens on mine even though the "Open Application in Background" is enabled. Very frustrating I have to constantly open Teams to simply show I'm doing my job. Management takes these things seriously especially in a total remote environment. It would be nice if it worked like it used to. I'm on v.1.3.00.21759 if that makes a difference updated in August and no updates available.
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Anonymous
commented
This appears to solve the problem for me, give it a try:
Under Settings, General, Make sure "open Application in Background" is enabled.Found the suggestion here:
https://techcommunity.microsoft.com/t5/microsoft-teams/teams-occasionally-quot-going-offline-quot/m-p/1017559 -
Anonymous
commented
Yeah this is happening to me too. Also, other than shown "away" when minimized, it has recently started showing my status offline (white with a cross at the middle). Any solutions yet?
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Liana
commented
This just started happening to me about a week ago. Incredibly annoying. I've had to tell my various team members that I am, in fact, available if they need me and not away from my computer. Please fix this.
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Kevin B
commented
So after reading this stuff I checked the users version against mine and even though we have the same update date, their version is v.1.3.00.19173 (64-Bit) and mine(which isn't having the issue) is 1.3.00.21759 (64-bit). Which is even weirder when we went to control panel and the version stated in there was .21759 so we uninstalled and cleared all the local Teams folders and I'll report back if it's version specific(or maybe because of a conflict with a policy push causing multiple versions to be installed at the same time.)
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Kevin B
commented
If you're also having this issue don't forget to vote. I did. Number is a lot lower than it seems like it should be.
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Lisa
commented
Got a handful of users in our environment with this issue as well. Just started a couple weeks ago.Cleared sandbox folder and reinstalled. Comes right back after a few days.
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Kevin B
commented
Got a handful of users in our environment with this issue as well. Just started a couple weeks ago.
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Spencer W
commented
Have you tried repairing office while all office apps and teams are not running?
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Afzal Jadiya
commented
Same issue with my Teams, status is showing away when I minimize Teams
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Anonymous
commented
i am facing similar issue from today, i am using teams in browser, when i minimize the browser and work on other things, the status appears as away in 3 to 4 mins.
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Anonymous
commented
Ridiculous. Inactivity regardless of being minimized or not, goes to "Away". I'm mostly on "Red", Busy. I just RESET my Status, see how it goes.
v.1.3.00.19173 (64-Bit), last updated on 28 July 2020.
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IT support
commented
This started to happen to a coworker a couple weeks ago and now me. Very annoying.
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Jan-Willem
commented
Yes, I noticed this to. Very anoing! I choose if I am busy/away or not. Not Teams....
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Anonymous
commented
I have the same issue! Hoping this gets fixed. 5mins of desktop inactivity and status turns to “away”.
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Anonymous
commented
Same here - mine will flip to yellow 'away' status even though I'm set to busy or dnd as I don't want messages, but colleagues think I'm away from my computer. The Teams window is just minimised, very frustrating, I'll still be sat at my computer actively working in another programme! It literally just started doing it for me this week after a Window's update, which I gather also included some microsoft corporate updates!
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Anonymous
commented
This problem happens for me only if I manually set Teams to "Busy" (red). If I do that and then minimize Teams, my Teams icon turns itself to "Away" (yellow) in a little over 7 minutes by phone stopwatch.
This occurs even if I'm actively using another app such as browser or another Microsoft app. I was working in Word, and Teams went yellow after I set my status to "Busy."
However, if I click "Reset status" and it goes to "Available" (green), Teams does not turn itself yellow.
Hope that helps. Lol, I just started a new job - it's all remote and they use Teams. I might be unemployed if I don't keep Teams maximized.
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Anonymous
commented
I have the same issue, not sure on the logic behind this one - it doesn't look good if you're away for an hour but in reality you've been working with Teams minimised!