Make a group's voicemail distinguished from user voicemail in desktop, web and mobile apps
As of February 2020, voicemails in an Office 365 Group mailbox are intermingled with a user's voicemails in the Teams desktop and Android apps (perhaps others).
There is currently no way for me to tell in the Teams interface that a message left for a Group has been left for a group or which one it was left for without opening my email in Outlook.
There should be a grouping of voicemails by mailbox or a column to indicate the mailbox in which the voicemails reside.
Also, there should be a native capability to forward voicemails to another mailbox from within Teams.
Alex S commented
This is really needed. The fact that the shared voicemails appear in the personal voicemail section makes it really difficult for a team to manage the responses to voicemails. They really need to appear in the Team area - ideally it could be added as a tab where they could be sorted into folders
I dont see this - "As of February 2020, voicemails in an Office 365 Group mailbox are intermingled with a user's voicemails in the Teams desktop and Android apps (perhaps others)."
Currently the only way is for the user to get the voicemail is in an email sent to the group.
Is this not correct? I would love to be wrong but it doesnt display in my users teams app who is part of the group.
Absolutely agree - there is currently no way in the Teams client to distinguish a personal voicemail from a Shared Mailbox voicemail. In Outlook the only way to tell is it says Shared Mailbox with the auto attendant name. It would be nice if there was some way to discern what number was called for the voicemails and to which voicemail shared mailbox it was delivered. Since these aren't really emails as there is no message header info - a way to distinguish the voicemails from one another would be necessary to use Power Automate to do something with the received voicemails: open a ticket, create a task, etc.