Call waiting notification for secondary call on Mobile
Currently there is not an option within the app to have an audible notification if a second call is coming in. It will only display a banner which most people who are using there phone will not see.
10
votes
Bryan
shared this idea
1 comment
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Simon Jackson
commented
+1 - only for "Queued" calls.
EG Helpdesk staff set their status to busy (lets say they are in a Teams Meeting); but they are missing queued calls. Having a notification would allow one of them to drop out of the meeting and accept the inbound call.