Remote sign-in capability for Teams IP Phones being deployed as Common Area devices
We have 7000+ users and approx 450+ Yealink T56a phones spanning across the north west of england. These constantly sign out and with only 2 people that is supporting telephony we cannot keep travelling to different sites to sign the phones back in as the average Joe will not understand how to sign in these Teams phones.
The recent provisoning on admin console is going in the right direction but you still require someone to phyically be infront of the phone.
Be nice to impliment a feature to assign users to a provisioned device remotely on the fly via the admin console without phyical interaction with the device.
Cosmo Denger commented
I voted for this one. But we are finding we just want to assign phones and be done with it. Check out this idea. https://microsoftteams.uservoice.com/forums/555103-public/suggestions/43453338-assign-users-directly-to-teams-phones
This feature might be here but it’s extremely poor in design and has none of the offerings that the old Skype for Business phones had in terms of remote sign in, refer to Polycom VVX web interfaces. User MFA logins are also not supported but not relevant to this request. The most annoying issue with this remote sign in is that you need someone physically at the phone if you miss the initial screen scrape access code. There is no way to request another without doing a phone visit. Not very remote in my opinion and not easily going to be fixed. I ought to mention the signing in solution at the moment has the ability to brick a phone and stop it from signing in altogether, a current bug that is being worked thankfully.
This feature is finally here on Teams Phones:
MS please enable the remote login feature through the Teams dashboard, our organization have 400 common area phones it makes it hard for troubleshooting and also get users to login to phones by themselves.
this would be very helpful
We've got 300 meeting spaces across three locations and we need to be able to remotely log in the phones.
Totally agree with Adam. Being able to sign in (or out) meeting room and common area accounts (and check the account status) via the web interface remotely (like we could with Skype 3PIP devices) is essential. Otherwise we have to send support engineers to each device physically.
The ability to remote sign-in (assigning accounts to devices) and ability to enforce a policy to restrict sign-out from the physical devices.