Offer a native Windows on ARM (ARM64) version.
It'd be great if Teams had an ARM64 native client for Windows on ARM. I just got a Surface Pro X and while Teams works fine as a 32bit x86 app in emulation, I have no doubt it'd really shine as a native ARM64 app.
We have launched the new native ARM64 Teams app for Windows 10 on ARM. You can download the app from https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/download-app.
There is no action required for devices that are currently running the 32-bit version under emulation on Windows ARM as they will be automatically updated to the native version of Microsoft Teams.
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As my 32 bit teams constantly crashes, I am hopeful an ARM version works better.
This would be essential to save battery life and avoid daily Teams crashes I currently have on my surface pro x. Very disturbing this way.
Came into work this morning with this in my inbox:
This is a known issue and is due to ARM driver issue. There is no crash in Teams which is actionable under teams Desktop team. We are waiting on 2 fixes, 1 already shipped to insiders by the Windows team together with Qualcomm.
The ETA would be End of June, due to cvoid-19 some projects has been delayed and we apologize for the inconvenience caused.
Thank you for choosing Microsoft Partners Network.
Just had an update from Microsoft. There were driver issues around the ARM SOC device drivers(GPU, mic, audio, cam, etc) as well as memory management issues.
These issues have (Apparently) been addressed so the BSOD/GSODs should stop. I personally have seen less crashing. Also, memory usage has anecdotally gone down from 2GB+ to <600MB
at least on my HP envy X2 (Snapdragon 835 soc).
I've been told the senior engineers are still working with Qualcomm to sort the compilation for Aarch64 (ARM64) and have asked that the tech update the ticket when this has been done.
I know this isn't the news we wanted, but at least MS is doing something about this.
FYI - I've been having zero crashing issues since disabling GPU acceleration. Of course, still getting excessive (and now worse) processor utilization. :/
Please! Crashes too frequently and very High CPU utilisation on SPX
Further to my previous post. Microsoft have pushed out a firmware update for the Surface Pro X that makes reference to Teams stability improvements.
Still no native arm64 app but fingers crossed this makes for better reliability.
Charlie James commented
Hi All, Not that we should have to work around this but I'm doing the following which is working well.
Installed Edge Chromium 64 Bit and sign into the Teams Web App - https://teams.microsoft.com/. Click the "..." in Edge > Apps > Install this site as an App
This is working well and gets my around the continual crashing of the desktop app.
Andy Saleen commented
This is a very buggy implementation. Teams randomly disconnects in the middle of otherwise perfect calls/meetings.
Love to have this one also. Teams is critical for my business and love my SPX. Hope to have this native to SPX also
Webcam not working in emulation
It doesn’t work fine in emulation. You’ll find all kinds of bugs when you use it more.
Microsoft Surface Pro X, Microsoft Windows 10, Microsoft Teams...You would think that they would work together.
Why have we not seen a response to this issue yet?
James Simms commented
I'm loving my Surface Pro X but Teams crashing on a regular basis is really frustrating ... please can we have an ARM64 native client??
Charlie James commented
Myself and a colleague having the same problem. So frustrating!
Mark Buchner commented
Had my Surface Pro X in the basket and was about to click "Checkout" but thought I would look for Teams issues (or not) - saw this post and will wait until issue is sorted as Teams is core business app...back to MacBook Air for the time being...pity...
Robert Schoneman commented
Bumping my own post as I'm now suffering from the Teams crashing issue on Surface Pro X.
I have a surface Pro X and teams is crashing. Please solve this problem urgently.
Luca Ferella commented
This is the most important App for the Surface Pro X. Has been crashing too many times! please fix asap