Music on hold for an Auto Attendant - (While call is redirecting to user)
We need music on hold directly within an auto attendant, not only a call queue.
The problem is, when a call is received in an auto attendant, and you setup a redirect to a user, the caller hears silence while it's ringing to the redirected user.
If you use a call queue (just to get music on hold), you don't have the calling number caller ID displayed, instead it shows the name of the resource account assigned to the call queue instead...
Come on... just do it!
You're so close to solving 95% of most businesses simply call answering needs.... and quite frankly, why I'm having to even write this user voice, and it wasn't included in the MVP of this software is odd.
Just chuck some money at this one quickly, and get it done! Or allow caller ID to pass through from a AA to a call queue.