The functionality of exporting the report about call history/session detail of each users
We all know that the report can be checked and monitored from the Teams admin center->users->session. But we really need the funtionality to help us export these data!!! This will help numerous admins a lot!!! Thanks in advance!!!
how in oblivion do i get 'all' the callIDs of an employer, to then access the callRecords segment via Graph and get the startDateTime + endDateTime out of it? microsoft, i just need the call history of a user and you make me feel im a horrible application developer. no, not the admin center, i want the backend. no, do not link to docs.microsoft, i have read it all. i then tried with powerBI and CallQualityDashboard getting the total minute usage out of it, but i guess im too incompetent? love it. i cant believe that timestamps are my endboss.
microsoft, if you hire me im gonna add the crazy function of user being able to delete their history. lol, how is this not implemented yet?
2019 until 2021 and longer
Ankit Pandey commented
Need this feature in admin level for auditing ,MS Should work on this.
Sisir Bose commented
As a Teams Admin, we must have the ability to download call (1:1 call, conferences, meetings, etc.) details/history between users into a csv file.
Primarily this repost must have few basic identities like - time stamps, the usernames who were involved into the call, call duration, device information from which the users participated into the call, etc.
Need this feature in admin level for auditing
This is an absolute requirement for any Regulated industry that has Audit reQUIREMENTS.
the fact this was put out live for enterprise use without basic system administrative functionality is embarassing for microsoft.
I am tired of having to tell Microsoft what is needed with their back end. HIRE SOME SYSTEM ADMINISTRATORS to assist with the development and engineering. Microsoft is CONSTANTLY missing things.
Steven Curtis commented
YES. it is all fine and dandy for an admin to go and look at it in reports and analytics but what about when a non-admin needs this info reported for a specific user?
it would be great if this info was a part of the unified audit search capability (search-unifiedauditlog) in powershell then we have a whollistic view for a specific person.
I agree with Jessica, it's incredibly frustrating that Teams phone system doesn't have any sort of call detail search or reporting. This is unacceptable for an enterprise phone system.
Jessica Stevens commented
Please please please MS Support and Development: there are several gaps in functionality between Teams Voice and enterprise phone systems but this is among the most baffling. Management needs reports on users' phone activity, and they really don't believe me when I tell them there is no way for me to schedule reports of call activity, nor can I even export the history I can retrieve (as an ADMIN) on a single user.
Anand Sunka commented
Hello MS Teams support team,
Please help us to pull detail report for teams meeting history and user call history along with audio/video quality to csv.
It will help us to prevent issues and also saves time for troubleshooting.
We too have requests to export Teams Call History, including date and time, participants, etc...At least 180 days, though the latest request was for a year back.
is there any way to export the user history using power shell ?
Ian Loveridge commented
Very useful info to be able to spreadsheet.
Bill Broom commented
This functionality would be very useful for Admins. Would it be possible to increase the 7 days call history to 10 or more inline with message tracing and other functions, where custom reports over 10 days can be submitted and downloaded.
Igor Feldman commented
Please add gear at reporting web part to export any shown data using GUI Team admin center , it will help a lot with administration
Please put a rush on adding this feature. It's odd that it's not possible.
The option is required to export the call data to excel to analyse further for decision making. Pl. ref the file attached herewith.
Very critical details and analysis is available. Providing export to excel option will help us lot in analysing the data further & collaborate. Regards
Surprising that this is not possible. This is why we are still relying on other services outside of Microsoft.
Robert Sturdivant commented
This feature is a must have. I need to export a group of users IB and OB calls. I prefer a way to schedule a robot job that would deliver the info via email. Also each individual Teams client should have the ability to print or export call history.
Kyle Harris commented
This seems like the easiest to implement most obviously overlooked feature ever. If I want to see which of my employees is actually answering calls, it seems the data is there but trying to get it is a massive pain.