Microsoft 365 Business Voice needs fax
Fax communication doesn't appear to be part of the Microsoft 365 Business Voice plan currently. At least it appears you can't send nor receive a fax in Teams. This would be something to add that meets the requirement of companies that use faxing capabilities.
Lowell
shared this idea
15 comments
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Nick
commented
Agree, this is badly needed at any health care company.
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Anonymous
commented
I cannot port over my main phone lines without fax service.
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Anonymous
commented
Absolutely need it in Microsoft Business Voice! Without it I may need to implement Ring Central at our medium size business instead of Microsoft Business Voice.
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Anonymous
commented
Please put this on the development board.
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Peter Hanley
commented
Other phone system option like Jive (Logmein) have it included. It would make your phone system product even more compelling, especially to healthcare folks using Fax for HIPPA compliance if you include it in the Business Voice license.
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JOhn D
commented
Insane that they don't have a solution for this...
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Anonymous
commented
this is a dealbreaker for so many customers...
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Anonymous
commented
we need fax too
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Brian Shoemaker
commented
Looking at leaving the Microsoft Teams Voice, because of this issue of not having fax ability Ring Central includes it and several other features for the same price.
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david blum
commented
well we would still need to deal with customer who still use faxes ! and they are legion (Trading, Finance, Real Estate, Stores) ... i cannot approach those prospect with direct routing as a replacement solution especially in Europe were the offers for internet fax are very very rarer
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Trevor
commented
I dont think this will be on Microsoft radar, SBC's and other 3rd party services already integrate with 365 for faxes etc..
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Claudia Price
commented
Some businesses still require us to use Fax services, especially government agencies, hotels and insurance companies. Ring Central has this capability built right in. I would think this would be a natural option especially since email is also built right into the Office 365 platform, it should be easy to add.
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Eric ebert
commented
Yes we need faxing. Without fax this would be a downgrade from our current voip phone system. Please add this feature!
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Eric Niemiec
commented
All teams numbers that are purchased should have fax capabilities. There is no reason why i should have to buy a separate service for this when any fax to my number should be emailed to my inbox.
Also, According to a Twilio carrier lookup on this number, my purchased teams number is marked as a mobile number - if that is the case, then it should be SMS & MMS capable as well. Please consider this feature as well.
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Anonymous
commented
This is the primary reason we haven't switched our business phone to Teams.