The ability to "Merge calls" was available in Skype for Business. The ability to call one person, put them on hold then call a second person, and then merge the calls together just like it was on Skype for Business.
Why was this ability removed?
Leo White commented
I don't see this feature yet. I have a HR department that needs to conference in a translator and when you make a meeting, the meeting doesn't allow you to use dial tones. They can't call the translator first because they don't know the user can't speak English till after they answer. Any word on this actually rolling out?
Jim Smith commented
Coming soon, August 2020 (maybe)
While I am on a voice call and if someone calls in another line. I should have an ability to add the new caller into the existing call or merge with the existing caller
I can add a third party to a call using "show participants" then typing the phone number of the participant. However, this takes the call to the audio conferencing line, and keypad tones do not pass through. I would like to be able to merge two calls without it becoming an audio conference.
There are a couple of different threads that are all requesting this basic feature. If those threads themselves merged (no pun intended), there are close to 500 votes for this feature. That may not be as great as many ideas, and I understand the need to prioritize, but this idea should at least be consolidated into one thread and be put on the radar screen of the powers that be.
This would be very much appreciated
Olivia Schlaffer commented
Would like to have the merge feature.
Merge calls on Teams.
Shenil Pragji commented
The ability to merge calls was a great feature in SFB and allowed you to drag and this would convert into a conference call. Why has this simple functionality been missed in MS Teams?
any luck dude?
I used to see this feature when I was at one of my client but now cannot find it anymore...can somebody explain
Mark Briggs commented
On a call when another person calls me. I answer (putting the original call on hold) but then want to be able to merge the two calls.
I could do it in SfB but can't in Teams - seriously??!!