Allowing customize Music on Hold for individual user
We find that only the call queue allows for customizing music on hold in the Teams admin center now. We are looking forward to seeing this feature is available for an individual user in the near future.
We are working with big international company and they are going to migrate all their telephony to teams. One of the requirements customize Music on Hold.,
Users working in different departments or have special messages they need to have played to keep caller interested when On Hold
Matt Edlhuber commented
I am working with a banking organization migrating from Cisco UC to Teams. They use custom hold music for advertising. Let's see this added please.