Busy on Busy as an end user option
Busy on Busy should be made available as an end user option. Best way is to be able to enforce it by policy, deny it by policy or let the user choose for himself by policy.

7 comments
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Christian Erpen commented
Hello, the option would be great.
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Karin commented
Yes please make busy on busy available for everybody. Ringtone during an online meeting or phone call is very disturbing.
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Simon Webster commented
completely agree - appalling omission - needed ASAP!!!!
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Anonymous commented
This is request is related with the below ones:
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/36758488-new-calls-ring-while-on-call
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38335699-voicemail-on-busyThe votes should be cumulated.
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Anonymous commented
I agree fully with Jens. In our company the policy was changed and busy-on-busy was deactivated. Now several people are annoyed and distracted in their daily work be ringing during meetings and other calls. I wonder if there is any person on the planet which likes this kind of interruptions.
I could accept a silent pop up but not audio ringing during other sessions which can not be deactivated. -
Jens commented
From our point of view this is a local user setting because every user has its own opinion in mind how she/he want to be informed/disturbed via secondary incomming phone/audio call.
Forcing this setting via policy is good but please add the value "UserOverride" OR "EnabledUserOverride" OR "DisabledUserOverride" to this feature/function.
See LiveCaptionsEnabledTypeForCalling OR AllowVoicemail for example. -
Kathryn Roscoe commented
Or at least the option to decide how their busy calls are treated. E.g. send to voicemail