Combine multiple threads - or at least improve the UI
People who are new to Teams almost reliably start new conversations instead of adding to threads. In other words, the context goes missing - which is one of the key elements that make Teams so powerful.
Multiple requests to combine threads have been declined here. I can only imagine that technical reasons are the source of the declines, because many people and organizations are dealing with this issue.
Therefore I'm repeating the request - and if the decision "at this point" is still the same, then please put some effort into the UI to make it clear (!!!) to people (because it obviously is not at this point) that they are starting a new (!) conversation and do not add to an existing conversation.
Yes, it says in the field to "start a new conversation" - but when you look at the reality of what's happening, people do not read (or understand) those words and keep creating new conversations.
Since we can't delete conversations, it would be nice to be able to merge duplicate ones for clean-up.
Robert Moore commented
I would love to be able to drag a thread into another thread when things like this happen. Or at least link to the misplaced thread.
Users (me included) sometimes write on the new conversation line, instead of "reply" as they are painstakingly close to each other in the desktop client.
This results in broken discussion chains.
The way I see it, there should be an option for merging.
Elaine Ward commented
Yes, would really like the (even just as owner of the team) to clean up the threads by combining the threads .
Alvaro Silva commented
This is a feature in other similar products. Why does Teams not have it? Either fix the UI so that it is harder to make the, very easy, mistake of creating a new conversation when wanting to quickly reply to another. Or make it possible to move posts to a different conversation.
Clayton Weise commented
I agree, this is a much needed feature that really doesn't seem like it's too much of an uplift to implement.
I'm also interested in this feature. I can't imagine why it's not built in already. I'm honestly a little shocked. Please add the ability to cleanup conversations!
Jay Nay commented
We need this, Teams is a cluttered mess without it.
Ondrej Plocek commented
Thx a lot Stefan to don't give UP the fight with Microsoft... who are not able to understand, merging threads or moderating threats in general is essential!