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Allow access to GAL, Contacts and Shared Contacts folder using Teams

Allow access to GAL, Contacts and Shared Contacts folder using Teams as it can be done in Outlook

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  • Nick Moss commented  ·   ·  Flag as inappropriate

    This is causing so many issues for us. Microsoft needs to get this feature up and running pronto

  • David Walker commented  ·   ·  Flag as inappropriate

    So how do we create a central directory of contacts, could someone ask Microsoft if they are using their own voice product? Microsoft pull your finger out this is a key feature missing and if not resolved cloudworxs will have to go back to our original provider.

  • Mark Dutton commented  ·   ·  Flag as inappropriate

    Third party phone systems can access all M365 contact lists, including shared and public, but Microsoft's own product can't. Ludicrous!

  • JR commented  ·   ·  Flag as inappropriate

    And why cannot you add an email to the Teams contact profile .... absolutely ridiculous!

  • JR commented  ·   ·  Flag as inappropriate

    Worst engineering I have ever seen. How can you not allow access to Microsoft 365 Outlook contacts in the Teams app. INSANE!!!!

  • Dave commented  ·   ·  Flag as inappropriate

    I can tell you that the big up and coming competitor of Microsoft for telephany ZOOM has that feature. It is a 1 time setup and boom all my contacts in O365 sync seamlessly to the ZOOM interface. This is a critical component to an unified communications platform.
    Without it...DOA

  • tle commented  ·   ·  Flag as inappropriate

    The fact that there is no integration of a global address book / contact list / phone book or what you may call it, makes it almost impossible to use as a softphone. We have several thousand customer contacts without a possibility to choose them from teams or to find out the caller's name on an incoming call. What's the f*** is wrong with you MS?

  • Randy Durfee commented  ·   ·  Flag as inappropriate

    I really don't understand Microsoft any more, they uses to care about the small businesses, IE 3-10 users. You drop BCM, telling us the small business guys every thing will move on office 365 (lier).
    We left a great system setup using are internal exchange server, after reviewing are needs with Microsoft,tell us we would still be able to have quoting the things we need (one contact data file and e-mail history file, mass e-mail, job projecting, projecting, and away to manage our prospects, again (lier). Than you start, than you bring out customer manager as its replacement, that does work worth ****, you stop that and here comes Teams, but you can't use Teams as a team. WHY CAN"T YOU JUST BRING BACK "BCM" and make everyone happy again???????

  • Anonymous commented  ·   ·  Flag as inappropriate

    We cannot implement Teams Business Voice without this and will have to keep our Cisco server. We cannot have everyone manually managing a local Outlook contact list for our employees.

  • Teams Evangelist commented  ·   ·  Flag as inappropriate

    when migrating from any other PBX, there is always a central contacts list that needs to be migrated, why Teams does not have this, or even access to the GAL, does not make any sense.

    we are trying to sell teams and the Phone System, and this is a question we are always asked by companies and organisations, small and large.

  • Tesh commented  ·   ·  Flag as inappropriate

    We are new to 365... it is crazy that this feature does not exist!!!

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