Make historical report data available for Calling Plans and PSTN usage, not just the current cycle
Make historical report data available (and exportable to Excel) for Calling Plan and PSTN usage, either by monthly or plan refresh cycles. Specific reports are the PSTN minute pools and PSTN usage details reports. We need to be able to track and review usage history for budgeting purposes as well as to compare to LEC PSTN expenses. How can we make informed choices about migrating users to Calling Plans without this? Or decide which users to move to larger minute plans?
Dale Puumala commented
Please! A one month view into the minute pool report is pretty worthless. I want to know how much I've used per month over the past x months so I know if I need to worry about my usage.