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Support for expansion modules / sidecars on desk phones

I noticed that a few phone manufacturers now support Teams on desk phones - such as the Yealink T56A, what it doesn't support is the expansion modules that are extremely useful for receptionist. Skype for Business supported the Yealink T48G and the EXP40 expansion module. The T56A supports the EXP50 module but Teams doesn't support the module, only the desk phone itself.

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  • Anonymous commented  ·   ·  Flag as inappropriate

    I agree with this. Currently the Microsoft Teams firmware on both Polycom & Yealink Teams phones shows favorites in icon view. MS should make this a list view and either allow viewing more than 6 or enable support for expansion modules like the Yealink EXP50 sidecar https://technofizi.net/firertc-alternatives/

  • Anonymous commented  ·   ·  Flag as inappropriate

    Infact it is the first Microsoft Teams IP Phone with an expansion unit / sidecar.....Rajesh

  • Anonymous commented  ·   ·  Flag as inappropriate

    Need this feature for the YeaLink T56A / EXP50. The lack of this feature is hindering TEAMS adoption.

  • Zach Douglas commented  ·   ·  Flag as inappropriate

    @Fred would you be able to expand upon your remark? do they prefer having to click on the user or something instead of just pressing a sidecar button? thanks.

  • Fred commented  ·   ·  Flag as inappropriate

    I agree. However, we have found most receptionist prefer the desktop experience when trained.

  • John Ruglio commented  ·   ·  Flag as inappropriate

    I agree with this. Currently the Microsoft Teams firmware on both Polycom & Yealink Teams phones shows favorites in icon view. MS should make this a list view and either allow viewing more than 6 or enable support for expansion modules like the Yealink EXP50 sidecar

  • James commented  ·   ·  Flag as inappropriate

    The lack of this feature seems like a glaring omission and impeding our ability to adopt Teams

  • Stefan Dimitric commented  ·   ·  Flag as inappropriate

    We also need this feature for our Power Users. We're trying to find workarounds but this feature seems necessary because the Phone Operating System doesnt offer anything else.

  • ChrisMoo commented  ·   ·  Flag as inappropriate

    Definately need speed dial/directory and or sidecar support for phones (Yealink user here)

  • AKArt commented  ·   ·  Flag as inappropriate

    Agreed, Teams needs a speed dial list displayed on the phone and sidecar support for receptionists. The oversights on these units are just galling, and the lack of communication about the roadmap for phone features is nonexistent. Rolling out phone projects is definitely impacted by this lack of feature parity with the S4B phones - they really jumped the gun on this.

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