Teams Room - Hide local HDMI content
We would like the ability to stop sharing HDMI content plugged into our Teams Room system without needing to disconnect the HDMI cable from the device. We're demoing both the Crestron and Logitech solutions and both have this behavior. When an HDMI device is plugged in to the system, the content shares automatically to the display. You can hit stop presenting and it will stop sharing the content, until you start a Teams meeting. Once the meeting is started, the HDMI In content shows on the in room display over all camera feeds from remote participants. You can show thumbnails of participants with the gallery view but can't make them the focus. The only way to stop showing the HDMI In content on the in-room display in a Teams Meeting is to unplug the HDMI device. That doesn't work for us because we're testing out using an AirTame for wireless content sharing as Teams doesn't have that capability unless you're in a meeting already or start a meeting.
This feature is on the backlog.
Chris Anderson commented
our company are using Logitech Teams ROoms and in the Settings of the Teams Rooms app you can change the setting for HDMI Ingest from Automatic to Manual. This gives you the control of having a computer plugged in to the Screen device and not sharing the content automatically.
We found this works beautifully with our ClickShare devices which allow wireless display of content from the computer to the Teams Room device.
would love this to progress forward beyond the backlog.
Denis McAuliffe commented
Please solve this, I am having to tell board members to get under the desk to unplug the Barco Clickshare as Present is ALWAYS on when the meeting starts - What is the solution??
Hi, with Logitech Teams Meeting Room with the last verison and Barco the problem continue, is impossbile stop the HDMI sharing. Please fix the problem
Why is this on the back-burner? Surely the time required to make this setting configurable is negligible.
A huge proportion of MTRs we deploy have some sort of wireless presenter with a splash-page. It makes no sense to automatically display content in this scenario
Please, add feature to stop automatic content sharing
Wow.. nice work with the gallery function in 22.214.171.124. Now our Crestron Flex system works exactly in the way i was hoping for.
I'm using a Logitech Smart Dock / surface pro
When I press the stop presenting button, it does flick off and return to camera view for a few seconds, but then auto switches back to the HDMI unput. This just keeps repeating.
This seems to happen whether I have 'Automatic screensharing' enabled or not.
This is really annoying and makes the Teams rooms experience really poor, which otherwise is a really nice neat solution.
One workaround I've found if you have a PC plugged in directly to the HDMI input (not via clickshare or similar) is you can use the WindowsKey+P to bring up the screen Project options and you can choose 'PC Screen Only' - this stops sending video to the Teams device, so it returns to cameras only view
Michael Dickerson commented
We are running into this issue too, and there's no real workaround. I think those that mentioned things below aren't understanding the problem. I have the option to automatically start sharing when you plug in a device set to "off", and yes, when you are not in a meeting you can "stop presenting" and it will go back to the homescreen. Also, while in a meeting, you can stop sharing so that other participants don't see the shared content, but it will continue to show on the room display, and the only way to stop it is to unplug the hdmi. I think the idea is that if you are plugging in a desktop or something, you may not have another display and this makes it easier to see the content. However, it's a bad implementation. I think the default, while you are in a meeting, should be to show the video participants unless you begin to present. We thought we had the perfect solution with this Teams room but this is complicating the whole thing because it is not clear to users how to fix it.
The Gallery feature is now available in the 126.96.36.199 Release.
Anyone of you who is using Teams Rooms with Logitech Tap and Barco ClickShare has idea how to change the "HDMI cable not connected" picture after pressing the "send content" button? The setup of the ClickShare is set to "Eco Mode" with one minute timeout but the users don´t know what to do if the ClickShare is in "Eco Mode". When they read the message "connect hdmi cabel" they try to find a way to connect the cabel in the connection where the ClickShare is connected too. I would prefer to change the text in "Connect the ClickShare Button" or something like that.
I suggest fixing this bug, and making it a new feature request.
Please add in the ability to enable/disable Content auto share when video sync is sensed.
This will allow the requested users the ability to have multiple sources connected in a switch configuration where the HDMI fed USB adapter is always seeing a video sync.
Tech Support commented
Stuart - The Barco click share has a time out Feature you can use that will turn off the HDMI output when not in use. https://www.barco.com/en/clickshare/support/clickshare-cse-200/knowledge-base/KB1195
Chris V commented
This is affecting many of our installs and needs to be fixed, please. This is a major issue.
Stuart Mackenzie commented
Please fix this issue. The is a major bug IMO. We are testing Teams meeting rooms for a global company where we will need to deploy around 50 of these devices. We use Clickshare to share content in our meetings rooms and would very much like to do this via Teams for simplicity but right now all we see on the screen is the Clickshare splash screen regardless. Very annoying.
Suggest taking this off the backlog. Do you test third party teams room system setups? This can be quite a big issue when you have 25 rooms that all exhibit this behavior! Not everyone can afford Surface Hubs.
IT Admin commented
Logitech Tap room system already has this feature, also allows you to set the default whether to share or not. Also lets you stop resenting/ start presenting using a button on screen during and before a call
Kev Furby commented
We too have this issue.
We purchased WiDi devices to “improve” the user connection experience and tidy cabling away but cannot use them and have to tell users to join the meeting on Teams themselves even when sat in a Teams Meeting Room to be able to share because if the WiDi is plugged into HDMI it always displays in the room and the cannot make camera video the priority when there is nothing to share.
This is a fundamental flaw and just even needs a display option override so you can choose 1. display screen share / 2. Display screen share with thumbnail cameras / 3. Display cameras only and perhaps 4. Display cameras with thumbnail screen share.
The system already has option 1 & 2 available just needs the others adding and a menu for choosing the default!
Same issues here, using a thin client that is always connected to the hdmi input for content sharing/presentation, but it would be nice to hide it in the software instead of pulling the cable.
Evan Grim commented
Bump... We are having the same exact issue. Please fix ASAP!
We use the Logitech SmartDock (which runs MS Teams Rooms) along with a WiDi solution called Mersive Solstice. FWIW this isn't a problem on Skype for Business calls, just Teams calls.