Teams Room - Hide local HDMI content
We would like the ability to stop sharing HDMI content plugged into our Teams Room system without needing to disconnect the HDMI cable from the device. We're demoing both the Crestron and Logitech solutions and both have this behavior. When an HDMI device is plugged in to the system, the content shares automatically to the display. You can hit stop presenting and it will stop sharing the content, until you start a Teams meeting. Once the meeting is started, the HDMI In content shows on the in room display over all camera feeds from remote participants. You can show thumbnails of participants with the gallery view but can't make them the focus. The only way to stop showing the HDMI In content on the in-room display in a Teams Meeting is to unplug the HDMI device. That doesn't work for us because we're testing out using an AirTame for wireless content sharing as Teams doesn't have that capability unless you're in a meeting already or start a meeting.
This feature is on the backlog.
Microsoft continues to drop the ball with this feature.
I see this in the July release notes and wonder if it's their "fix":
Switch to video gallery layout even when content is present
Brandon Meyers commented
This feature is ruining our content sharing in our conference room. Would like to see a fix asap.
Alan Biggs commented
I am the UX Architect in our company. With rooms having permanent in-room PCs connected via an HDMI splitter to a single dedicated display, it is nonsense for the input to switch to the in-room PC as soon as a meeting is started on the Touch Panel. The PC screen is automatically presented asking the user to log in to our network, when in the background a meeting has been started. Our users will not know that the input was changed to a separate PC and they won't know that they have to change from 'Presentation Mode' to 'Gallery Mode'. Not every organization has a fully mobile workforce and in-room PCs need to be catered for. Especially in our remote locations where site engineers do not have corporate laptops as standard issue. We have had to disconnect all our room PCs and post apology notes in all our meeting rooms for being forced to remove a meeting room feature they rely on.
UX Professionals lose sleep over scenarios like this! Please, please escalate this and fix it quickly so I can get some rest!
(On another note, for Teams Room compatibility an HDMI port on the Surface Pro would surely be a no-brainer for your product design team... but apparently not...)
Martin Burman commented
This is important for us and i can see many use cases where this is a greate feature.
We have the same problem. We are currently deploying new Teams rooms with Barco and Lenovo Hub. This bug is extremely anoying have resulted in that we have removed all Barco systems. Please fix ASAP!!!
Yes we need this too as our Wyse box is displaying by default on our Poly GC-8.
As a workaround we are looking for HDMI cable with inline on/off rather than going to the cabinet to unplug. Has anyone found such a thing?
our company are using Logitech Teams ROoms and in the Settings of the Teams Rooms app you can change the setting for HDMI Ingest from Automatic to Manual. This gives you the control of having a computer plugged in to the Screen device and not sharing the content automatically.
We found this works beautifully with our ClickShare devices which allow wireless display of content from the computer to the Teams Room device.
would love this to progress forward beyond the backlog.
Denis McAuliffe commented
Please solve this, I am having to tell board members to get under the desk to unplug the Barco Clickshare as Present is ALWAYS on when the meeting starts - What is the solution??
Hi, with Logitech Teams Meeting Room with the last verison and Barco the problem continue, is impossbile stop the HDMI sharing. Please fix the problem
Why is this on the back-burner? Surely the time required to make this setting configurable is negligible.
A huge proportion of MTRs we deploy have some sort of wireless presenter with a splash-page. It makes no sense to automatically display content in this scenario
Please, add feature to stop automatic content sharing
Wow.. nice work with the gallery function in 184.108.40.206. Now our Crestron Flex system works exactly in the way i was hoping for.
I'm using a Logitech Smart Dock / surface pro
When I press the stop presenting button, it does flick off and return to camera view for a few seconds, but then auto switches back to the HDMI unput. This just keeps repeating.
This seems to happen whether I have 'Automatic screensharing' enabled or not.
This is really annoying and makes the Teams rooms experience really poor, which otherwise is a really nice neat solution.
One workaround I've found if you have a PC plugged in directly to the HDMI input (not via clickshare or similar) is you can use the WindowsKey+P to bring up the screen Project options and you can choose 'PC Screen Only' - this stops sending video to the Teams device, so it returns to cameras only view
Michael Dickerson commented
We are running into this issue too, and there's no real workaround. I think those that mentioned things below aren't understanding the problem. I have the option to automatically start sharing when you plug in a device set to "off", and yes, when you are not in a meeting you can "stop presenting" and it will go back to the homescreen. Also, while in a meeting, you can stop sharing so that other participants don't see the shared content, but it will continue to show on the room display, and the only way to stop it is to unplug the hdmi. I think the idea is that if you are plugging in a desktop or something, you may not have another display and this makes it easier to see the content. However, it's a bad implementation. I think the default, while you are in a meeting, should be to show the video participants unless you begin to present. We thought we had the perfect solution with this Teams room but this is complicating the whole thing because it is not clear to users how to fix it.
The Gallery feature is now available in the 220.127.116.11 Release.
Anyone of you who is using Teams Rooms with Logitech Tap and Barco ClickShare has idea how to change the "HDMI cable not connected" picture after pressing the "send content" button? The setup of the ClickShare is set to "Eco Mode" with one minute timeout but the users don´t know what to do if the ClickShare is in "Eco Mode". When they read the message "connect hdmi cabel" they try to find a way to connect the cabel in the connection where the ClickShare is connected too. I would prefer to change the text in "Connect the ClickShare Button" or something like that.
I suggest fixing this bug, and making it a new feature request.
Please add in the ability to enable/disable Content auto share when video sync is sensed.
This will allow the requested users the ability to have multiple sources connected in a switch configuration where the HDMI fed USB adapter is always seeing a video sync.
Tech Support commented
Stuart - The Barco click share has a time out Feature you can use that will turn off the HDMI output when not in use. https://www.barco.com/en/clickshare/support/clickshare-cse-200/knowledge-base/KB1195
Chris V commented
This is affecting many of our installs and needs to be fixed, please. This is a major issue.