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Teams Mobile - Sync & Search Outlook Contacts and Shared Contacts

Teams Mobile does not show any contacts created in Outlook, or shared contacts from shared Outlook mailboxes. Please allow Teams Mobile to sync with those contacts so employees don't have to waste time re-creating and maintaining the SAME CONTACTS they already create on the Teams Desktop app. It's crazy in 2019 that our employees have to re-type phone numbers (or re-create each individual contact) to call our clients from the Teams Mobile app.

We are a very small company with lots of clients. Being able to search only fellow employees in Teams Mobile and not our client contact lists provides ZERO value. At least Skype for Business Mobile lets employees see their individual contact lists. Taking away that feature in Teams is a big downgrade to our business.

Please "do not disturb" our Skype for Business experience until Teams Mobile can show/sync our Outlook Contacts. Forcing Teams on our business before then is NOT HELPFUL.

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  • Joscelin Trouwborst commented  ·   ·  Flag as inappropriate

    Teams is the central collaboration hub, then why isn't it the primary (Lync, Exchange, Active Directory) contact management UX instead of the Outlook clients? I mean to say that interoperability is not enough!

  • Werner Ertryckx commented  ·   ·  Flag as inappropriate

    I am considering to use Teams in stead of our old PABX. Most of the telephone system vendors have synchronization with Outlook contacts built-in to their product or at least available as on option. I can not understand nor can I explain to anyone why Microsoft Teams in NOT able to synchronize to Microsoft Outlook (on prem). This would really be a game changer for anyone considering using Teams as a telephone system!

  • Matt Peacey commented  ·   ·  Flag as inappropriate

    This is a critical feature that is missing. I do not understand why contact could not be shared across microsoft products.

  • Anonymous commented  ·   ·  Flag as inappropriate

    you would think it would be a given that Teams would be seamlessly integrated into Microsoft office. creating two contact list streams is not logical.

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