How can we make Microsoft Teams better?

← Public

Access to personal outlook contacts from IP Phone (Yealink T55A, T56A, T58A)

When using an IP Phone like Yealink T55A, T56A or T58A teams edition you are able to access your global address book but you can't access your personal contact from outlook.

130 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Jonathan shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

15 comments

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Anonymous commented  ·   ·  Flag as inappropriate

    What a cluster....From the Teams app a user can only see their personal contacts and people in their business, and no additional address books.

    From a Yealink Teams phone, it is reversed. You cannot see you contacts, but can see the Address Books.

    What a stupid solution, plus sort stops any work-around for users in Teams app, and users with no Teams app, and only a Yealink phone.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I was going to start selling Microsoft Voice but this puts serous doubts in my mind!

  • Eddie L commented  ·   ·  Flag as inappropriate

    Seems counter productive that the personal contact list doesn't show on the ip phone. Using a VP59 Teams edition, and having to look up contacts first on the PC is painful.

  • Andrew Metcalfe commented  ·   ·  Flag as inappropriate

    has this been sorted? looking at moving my phone system to teams to allow contact to be shown on phone when they dial in. looks like it may not be worth it?

  • Anonymous commented  ·   ·  Flag as inappropriate

    I subscribe this request as well. It's really unacceptable after all this time that they are already busy with this!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Here the same Problem! Very bad for Business :-(
    We think about roll back to a another System!

  • Christian Bauer commented  ·   ·  Flag as inappropriate

    I have T58A and still depressed that there is no posibility to access outlook contacts like in the desktop app.

  • AKArt commented  ·   ·  Flag as inappropriate

    Would like to see this as well. The stunning lack of basic features for IP phones after the Teams migration (speed dial; expansion modules; personal contacts; dial from computer/BToE) is depressing as each quarter ticks by. First they kicked our feet out from under us with 3PIP, and add to the pain by such a slow release cycle. No communication on UserVoice from MS on this topic piles on the frustration. Even though we've moved a couple customers to the Teams phone platform, I'm so reticent to pitch it if they have experience with working PBX platforms.

  • Karolos Hoffmann commented  ·   ·  Flag as inappropriate

    So, in the 90's it was possible but in 2019 with Yealink is not!
    We are talking about a 200+ € phone that lacks the capability of having SOME sort of address book apart for GAL.
    So in our o365 online enviroment i have to tell our users to see the number from Outlook, write it down and then dial it on the yealink crap! OR i can put my bosses wife phone number in the GAL!!!

  • Anonymous commented  ·   ·  Flag as inappropriate

    I have bought T55A and seeing same limitation, this is a must have otherwise it's not worth having the desk phones, please implement ASAP !

  • Craig commented  ·   ·  Flag as inappropriate

    Yep, I'm seeing same. iOS App and windows App both integrate with contacts, but the Yealink Teams app on phone doesn't.

  • Laurence Buchanan commented  ·   ·  Flag as inappropriate

    I just got a T58A and cant access personal contacts which are available in my desktop teams. Looks like a limitation of the phone.

Forum Home

Reference Information for Teams

Public: IP Phones

Categories

Feedback and Knowledge Base

(thinking…)

More Teams Information