Too many people start a new thread instead of replying to a thread
Too many people start a new thread instead of replying to a thread. There are many ways to solve this, but this needs to be improved.
Merge new comment into an existing thread.
This is probably the easiest fix. And each time you move someone's new message to a thread reply you teach them to do it better next time! So this solves both problems.
Modify UI design to make it slightly more difficult to start a new thread vs reply to an existing one.
Any other creative idea.
Bottom line, look how many requests are solutions to this one problem. Add those votes up!
Jessica Barcelo commented
So many times coworkers are starting new conversations instead of replying to the thread we are discussing which leads to difficulty linking those one off messages that are not attached to the original conversation. I think that if the start new conversation were off to the side in like a little bubble that you literally need to click on to expand and see all of the edit options/emoji/etc would help to alleviate this issue. For example how the Join a team has a little symbol in front of it. A different symbol could be used and once you click it then it would open the text box to start a new conversation.