make Teams chat function like Skype
In our company everyone is loaded with their middle initial - in the teams chat function you can't start a chat if you don't know the person and their middle initial - Skype allowed you to put in their first and last name and it would populate the middle initial. Once skype is gone I have to go through hoops in outlook to find the person's middle initial. It just means I will use outlook more than teams chat.
Questions is; why did you load with the middle initial? Seems like a strange way of working.