Turn off auto-hide
Yesterday was my first experience with autohide for "unused" teams. When I undid the autohide, I had to resort all those hidden teams manually (I keep my teams sorted alphabetically, which Teams makes us do manually for some crazy reason. Anyway, UX first principles...Teams shouldn't determine FOR ME what's "unused" and needs to be autohidden. Particularly if it makes me redo work. I barely have the time to learn how to use teams and convince others to use it. Don't sink your own ship by taking away user control. Listen to your UX team!
When we add a new feature to our products that will enable users to filter or hide/show things, we attach flags in the data structure so that, by default, nothing moves for them. They may get an email that explains the cool new feature, and shows them how to use it, and the value of the flag is changed to reflect their choices, but we don't EVER move or hide things. It's customer satisfaction 101.
Whomever is making these calls over at Microsoft would be fired from our R&D team.
In the beginning it was simple: Create teams, arrange teams, and if you wanted to hide some, you could. You knew you hid them, and it was your own fault if you forgot. Just like your car keys.
Auto-hide ruined everything. Can you imagine if you parked at the airport, flew out of town for a few days, and when you returned, your car was moved so that you had to figure out what happened to it? Yeah, that's the literal version of auto-hide.
To add insult to injury, you added pinning, but not for whole teams (which could have been used to override auto-hide). Instead it's just channels. And stop hiding channels, too. At very least, make it tenant option because I don't have one staff member who doesn't complain about it and ask me to make it stop.
Does anyone at Microsoft use this themselves? Because it seems that while you have a long list of broken stuff that needs to be fixed, you spend your time breaking things that are working.
Auto-hide and pinning has left me having to have a lot more training of staff because the left navigation has become a confusing mess.
+1. Lose autohide
Carl Fravel commented
i keep my many teams alphabetized.
and yes, some don't get attention for more than 45 days.
But i find it annoying that every so often I have to unhide teams that i don't wan thidden, and sort them manually again.
Give us some controls over this process.
Perhaps a personal setting to turn the automatic hiding on/off, and set the timeout days.
Absolutely awful and annoying, I'm spending a lot of time and effort explaining some people that they ARE indeed in some team, but it's just hidden... ugh! Also, when unhiding it doesn't respect order, it's a lot of work.
Agree completely. This 'feature' is so disorienting - especially when collaborating and under time pressure to quickly find teams.
Alex Lam commented
This is the third time that Teams has marked some of my teams as hidden. This is so annoying.
And every time this happens, I have to mark each individual team to show, ONE BY ONE. And then reorganize again since it's now not organized the way it originally was.
I agree. This is an annoying feature. Microsoft doesn't archive email without user consent in Outlook nor hide their folders if unused. Files on the file server don't simply disappear into a hidden or archive folder after a period of time.
Why is this even a thing in Teams? At least make it a user-configurable feature and to Matt's point, don't touch my order either. Sometimes projects belong side by side even if their last used dates, or names don't make it apparent to Microsoft.
I'm so tired of Microsoft making changes that "help" as if they know how each and every user operates. STOP HELPING! All you're doing is creating support tickets for IT teams and confusion among users.