SMS/MMS in Teams Phone System
Allow users to send and receive SMS/MMS messages from within Teams on the desktop and mobile app to the Office 365 phones number. This would be a great help for our field technicians in actually adopting a phone system rather than using their mobile phone. The MMS part of this would be fairly important in our use case.
Our small business is losing leads because customers assume texting will work. Our inbound texts go to nowhere. This is a critical feature.
Eddie Seelke commented
I was actually going to switch to MS Phone System until I saw this feature did not exist.
Charles Rube commented
I'm surprised to see so little response. Being able to receive a text message is so fundamental, I'm really surprised to not see it in the phone system. In IT, I have my Teams phone and Google Voice. I can't really migrate, as I constantly need to receive verification texts which Google handles no problem.