Microsoft Teams Call Queues and AA Reporting
Microsoft Teams Call Queues and AA Reporting.
Features like, Abandoned Call Reporting, Average Wait Time etc.
55
votes
hariom jindal
shared this idea
2 comments
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Albert
commented
very important for our university
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Alex Carlock commented
We're a partner and one of our clients is asking about this. They may not switch to Teams/MS Phone system because of the lack of call reporting information.