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Microsoft Teams Call Queues and AA Reporting

Microsoft Teams Call Queues and AA Reporting.

Features like, Abandoned Call Reporting, Average Wait Time etc.

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hariom jindal shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Alex Carlock commented  ·   ·  Flag as inappropriate

    We're a partner and one of our clients is asking about this. They may not switch to Teams/MS Phone system because of the lack of call reporting information.

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