Michael Conguista commented
Further details: If you configure an Azure Devops connector on a channel so that you, for example, get messages for newly created Bug work items, then the work item type and number (Bug 1337) at the beginning of the message is blue as if it were a link. If you mouse over it then an underline appears but the cursor becomes a vertical bar for selecting text. So while "Bug 1337" may look like a link to open that item, it is not.However, any "Created by" or "Assigned to" names, which are also blue, *are* actually mailto links. This is confusing and inconvenient. Please make the work item number actually be a link to that item.