Favorite / Pinned Contacts on 3PIP Phones
User was on S4B with a Certified 3PIP Phone
User Used the Favorites Option to Add Contacts/Speed Dials to the Device and/or Expansion Module of the Certified 3PIP Phone
User Migrates to Teams Only Mode
Contacts are Imported into Teams Client
You Can no longer edit the contacts that are favorites/pinned on the 3PIP device.
I understand that's its not a Teams Device but you can't expect us to upgrade all devices to new desk phones which were just deployed in the last 12 months.
Please make a way to have pinned contacts manageable on the existing 3PIP Phones.
WPJ
shared this idea
2 comments
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Jason Prutch
commented
Need this fixed please - switching user back to S4B is not an acceptable workaround
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Steve Jaques
commented
This needs to get fixed! Here is another thread with the same issue:
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/36057904-teams-contacts-and-favs-with-ip-phones