Fix unnecessary activation of discrete GPU on MacBook Pro again
Fix unnecessary activation of discrete GPU on MacBook Pro again. Seems to be regression on version 1.2.00.13765
The team has made a fix, and we are in the final testing phase. I hope to have good news for you soon!
I am also interested in this fix. I have a 15 inch macbook pro with a newly installed battery. If I have a video call on Teams my laptop goes nuts - fans spin all the way up, it gets hot and my battery loses a percentage every minute.
I also use Zoom, facetime, etc and none of them cause this. So it is definitely a Teams issue and it's a total pain!
Hello, has this fix been pushed out to a public build? If not, can we get an update on the fix that is in testing?
James Krueger commented
Teams “sometimes” uses my graphics card and sometimes not. For example, if I check “about this mac” I do not see the Radeon graphics card, but system report shows I have one. Occasionally, Teams will decide to use the Radeon graphics card, and when this happens, “about this mac” will show the Radeon card, my fans go wild and my battery drains. Teams decides to use the Radeon card around 20% of the time lately. Teams use of the graphics card does not seem related to the number of people in the meetings.
Roman Haas commented
I would also like to get the update :)
where is the fix please that MS mentioned on 2/18/2020?
I think the fix is to uninstall Teams and run in browser. Working much better for me this way so far.
What’s the status?
Getting less than an hour battery life on a brand new 2019 16” MBP running video calls.
Zoom can run all day.
Would have switched to Zoom but we have invested in Teams rooms.
This is desperately needed. I cannot keep working like this. We will have to switch to WebEx or Zoom if this isn’t resolved soon which is a shame cause we love teams, especially the apps that are integrated in the platform.
Please hurry up with this testing. MacBook unusable while on teams calls
Hello? Hello? Hello?
Is there anybody in there?
Just nod if you can hear me
Is there anyone at home?
Come on now
I hear you're feeling down
Well I can ease your pain
Get you on your feet again
I'll need some information first
Just the basic facts...
How long do you need to test?
Same problem with MacBook battery duration divided by 2 !
Tyler Boggs commented
@Alex, still waiting for this fix. When will it be finish with testing?
ILKE ULUDAG commented
Dear Microsoft Support,
Could you please notify me, by email, when there is a fix for this issue? My email is firstname.lastname@example.org
@alex, we are still waiting.. unusable at the moment
Fixed with the 'Disable GPU hardware acceleration (requires restarting Teams)' in Teams > Settings. Thank you for resolving!
can you please check this option, maybe solve the problem.
It needs to be fixed, as we rely on teams for work. It activates the discreet guy every time.
Any update on this please
Kadir SELÇUK commented
Hi I think the versions have improved, i hope everything is fine is a rapid rise, our team :) what situation you wish you had conveniences in your work